COMPUTER SKILS
Nikki Ghadimi
SECURITY FORCES
San Diego,CA
Summary
Skilled Security Forces Member proficient in implementing security reporting and alerting systems to maximize protection efforts. Focused and methodical with a strong background . Analytical Security Forces Member with 2 years' experience in providing security and guidance in the United States Air Force. Organized and methodical with expertise in law enforcement and anti-terrorism tactics. A Dependable and effective leader adept in performing LIFE-SEVING . Team leader with background in tactical military operations as member of elite Special Forces unit. Skilled in meeting significant challenges and ability to obtain buy-in from all critical stakeholders, ensuring that strategic objectives are met. Develop mutually beneficial relationships with stakeholders.
Overview
1
1
Language
11
11
years of post-secondary education
5
5
years of professional experience
Work History
SECURITY FORCES
AIRFOECE
DOHA
10.2020 - Current
- Led, managed and performed force protection duties to protect personnel and resources.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
- Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
- Developed, coordinated and implemented instruction for host nation militaries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
DEBIDS
AIR FORCE
dOHA
11.2020 - 04.2021
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Conducted research, gathered information from multiple sources and presented results.
- Drove operational improvements which resulted in savings and improved profit margins.
Retail Sales Associate
SEPHORA
san diego, ca
08.2019 - 02.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used POS system to process sales, returns, online orders and gift card activations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Assisted customers with locating and choosing merchandise in any store department.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Generated brand awareness and positive product impressions to increase sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Inspected merchandise for quality and arranged proper display location on floor.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
Retail Sales Associate
MACY'S
FAIR FAX, VA
10.2012 - 04.2015
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Issued receipts and processed refunds, credits, or exchanges.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
Education
Associate of Science - Criminal Justice
MIRAMAR COLLAGE
SAN DIEGO 10.2018 - Current
Bachelor of Arts - Architectural History
SOOREH
10.2002 - 12.2010
Air Force Basic Military Training
02.2020 - 04.2020
Security Forces Tech School
05.2020 - 07.2020
Skills
[ Security] clearanceSECRET
Leadership
Responsible
Flexible & Adaptable
Critical thinking
Compassion
Data management
Good listening skills
Self-motivated professional
Multitasking abilities
Computer proficiency
Adaptability
Fluent in [FARSI]
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
DEBIDS
AIR FORCE
11.2020 - 04.2021
SECURITY FORCES
AIRFOECE
10.2020 - Current
Security Forces Tech School
05.2020 - 07.2020
Air Force Basic Military Training
02.2020 - 04.2020
Retail Sales Associate
SEPHORA
08.2019 - 02.2021
Associate of Science - Criminal Justice
MIRAMAR COLLAGE
10.2018 - Current
Retail Sales Associate
MACY'S
10.2012 - 04.2015
Bachelor of Arts - Architectural History
SOOREH
10.2002 - 12.2010