Nikki Gould
Registered Nurse
Flagstaff,AZ
Summary
Detail-oriented and compassionate Registered Nurse with a strong foundation in clinical care, interdisciplinary coordination, and healthcare systems improvement. Experienced in Med-Surg/Telemetry and Skilled Rehabilitation, with a specialized interest in remote opportunities within Quality Assurance, Clinical Documentation Integrity (CDI), and Case Management. Recognized for proactive problem-solving and a commitment to process efficiency. Actively contributed to the creation of a Capacity Management RN role at Flagstaff Medical Center, showcasing initiative in workflow and policy development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse - Med-Surg/Telemetry
Flagstaff Medical Center
04.2021 - Current
- Company Overview: Northern Arizona Healthcare
- Delivered comprehensive patient care for diverse adult populations with high acuity needs.
- Participated in daily interdisciplinary rounds, discharge planning, and throughput initiatives.
- Actively contributed to the development and implementation of a Capacity Management RN role to improve patient flow, assist with clinical prioritization, and reduce discharge delays.
- Collaborated with case management and care coordination teams to facilitate safe transitions of care.
- Maintained a strong focus on infection control, documentation accuracy, and policy adherence.
- Northern Arizona Healthcare
Unit Manager / Registered Nurse - Skilled Rehabilitation
Haven Health of Flagstaff
07.2017 - 03.2021
- Oversaw nursing operations, provided direct patient care, and ensured regulatory compliance.
- Coordinated with interdisciplinary team on discharge planning, follow-ups, and transitions.
- Conducted medication reviews, MDS assessments, and collaborated on reimbursement strategies.
- Led CNA training and performance monitoring, supporting quality care standards and patient satisfaction.
- Supported case management duties including psychosocial support and DME/home health planning.
Medication Technician
Brookdale Senior Living
05.2014 - 07.2017
- Administered medications per orders, monitored resident responses, and documented care activities.
- Worked closely with nurses to report changes and ensure regulatory compliance.
Dental Front Office Coordinator
Oasis Dental Care
04.2013 - 04.2014
- Managed insurance billing, patient accounts, and administrative workflows in a fast-paced setting.
- Cross-trained to support chairside dental assistance when needed.
Education
Associate Degree In Nursing - Nursing
Northland Pioneer College
Winslow, AZ06.2018
Skills
Patient management
Care Planning
Medication and IV administration
Emergency Response
Nursing Staff Leadership
Medical Assessment
Data Collection
Case Management
Patient Monitoring
Chronic Disease Management
Intake and Discharge
Infection Control Measures
Direct Patient Care
Maintaining Privacy
Team Coordination
Patient Care Planning
Discharge and DME Planning
Licensed RN
Advanced cardiac life support (ACLS) certification
Relationship Building
Strong Clinical Judgment
Precepting
Long-term Care
Complex Problem-solving
Hospice and Palliative care
Remote Communication Systems
Wound Care
Coordinating Referrals
Family Education
Certifications Licensure
- RQI Healthcare Provider ACLS (Advanced Cardiac Life Support), Active
- First Aid Certified
- Certified Assisted Living Facility Caregiver, AZ00636
- Registered Nurse, RN215269, Active and in Good Standing
Certification
Multistate RN License, RN215269, Active, Good Standing
Objective Summary
Detail-oriented and compassionate Registered Nurse with a strong foundation in clinical care, interdisciplinary coordination, and healthcare systems improvement. Experienced in Med-Surg/Telemetry and Skilled Rehabilitation, with specialized interest in remote opportunities within Quality Assurance, Clinical Documentation Integrity (CDI), and Case Management. Known for proactive problem-solving and a commitment to process efficiency. Actively contributed to the creation of a Capacity Management RN role at Flagstaff Medical Center, demonstrating initiative in workflow and policy development.
Timeline
Registered Nurse - Med-Surg/Telemetry
Flagstaff Medical Center
04.2021 - Current
Unit Manager / Registered Nurse - Skilled Rehabilitation
Haven Health of Flagstaff
07.2017 - 03.2021
Medication Technician
Brookdale Senior Living
05.2014 - 07.2017
Dental Front Office Coordinator
Oasis Dental Care
04.2013 - 04.2014
Associate Degree In Nursing - Nursing
Northland Pioneer College