Nikki Gould
Registered Nurse
Flagstaff,AZ
Summary
Detail-oriented and compassionate Registered Nurse with a strong foundation in clinical care, interdisciplinary coordination, and healthcare systems improvement. Experienced in Med-Surg/Telemetry and Skilled Rehabilitation, with a specialized interest in remote opportunities within Quality Assurance, Clinical Documentation Integrity (CDI), and Case Management. Recognized for proactive problem-solving and a commitment to process efficiency. Actively contributed to the creation of a Capacity Management RN role at Flagstaff Medical Center, showcasing initiative in workflow and policy development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse - Med-Surg/Telemetry
Flagstaff Medical Center
04.2021 - Current
- Company Overview: Northern Arizona Healthcare
- Delivered comprehensive patient care for diverse adult populations with high acuity needs.
- Participated in daily interdisciplinary rounds, discharge planning, and throughput initiatives.
- Actively contributed to the development and implementation of a Capacity Management RN role to improve patient flow, assist with clinical prioritization, and reduce discharge delays.
- Collaborated with case management and care coordination teams to facilitate safe transitions of care.
- Maintained a strong focus on infection control, documentation accuracy, and policy adherence.
- Northern Arizona Healthcare
Unit Manager / Registered Nurse - Skilled Rehabilitation
Haven Health of Flagstaff
07.2017 - 03.2021
- Oversaw nursing operations, provided direct patient care, and ensured regulatory compliance.
- Coordinated with interdisciplinary team on discharge planning, follow-ups, and transitions.
- Conducted medication reviews, MDS assessments, and collaborated on reimbursement strategies.
- Led CNA training and performance monitoring, supporting quality care standards and patient satisfaction.
- Supported case management duties including psychosocial support and DME/home health planning.
Medication Technician
Brookdale Senior Living
05.2014 - 07.2017
- Administered medications per orders, monitored resident responses, and documented care activities.
- Worked closely with nurses to report changes and ensure regulatory compliance.
Dental Front Office Coordinator
Oasis Dental Care
04.2013 - 04.2014
- Managed insurance billing, patient accounts, and administrative workflows in a fast-paced setting.
- Cross-trained to support chairside dental assistance when needed.
Education
Associate Degree In Nursing - Nursing
Northland Pioneer College
Winslow, AZ06.2018
Skills
Patient management
Certifications Licensure
- RQI Healthcare Provider ACLS (Advanced Cardiac Life Support), Active
- First Aid Certified
- Certified Assisted Living Facility Caregiver, AZ00636
- Registered Nurse, RN215269, Active and in Good Standing
Certification
Multistate RN License, RN215269, Active, Good Standing
Objective Summary
Detail-oriented and compassionate Registered Nurse with a strong foundation in clinical care, interdisciplinary coordination, and healthcare systems improvement. Experienced in Med-Surg/Telemetry and Skilled Rehabilitation, with specialized interest in remote opportunities within Quality Assurance, Clinical Documentation Integrity (CDI), and Case Management. Known for proactive problem-solving and a commitment to process efficiency. Actively contributed to the creation of a Capacity Management RN role at Flagstaff Medical Center, demonstrating initiative in workflow and policy development.
Timeline
Registered Nurse - Med-Surg/Telemetry
Flagstaff Medical Center
04.2021 - Current
Unit Manager / Registered Nurse - Skilled Rehabilitation
Haven Health of Flagstaff
07.2017 - 03.2021
Medication Technician
Brookdale Senior Living
05.2014 - 07.2017
Dental Front Office Coordinator
Oasis Dental Care
04.2013 - 04.2014
Associate Degree In Nursing - Nursing
Northland Pioneer College
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