Nikki Grandison
Bayonne,NJ
Summary
Experienced with managing comprehensive staffing processes, ensuring efficient recruitment and onboarding. Utilizes advanced communication and organizational skills to navigate dynamic and fast-paced environments. Track record of fostering collaborative team environments and adapting to changing organizational needs.
Overview
14
14
years of professional experience
Work History
Medical Staffing Coordinator/Executive Department
Bayonne Medical Center
09.2025 - Current
- Assisted in Provider onboarding processes for new hires, establishing IT training, ID, Parking privileges and other needs.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Updated the monthly On-Call providers schedule for the entire hospital
- Hosted the monthly Medical Staff, Surgical Department, Medical Department, Credentialing Committee, and Medical Executive Committee meetings.
- Prepared the the agenda and minutes for all meetings.
- Prepared the documentation for providers obtaining Temp Privileges, Full Credentialing, Provisional Year status, Active Staff status, and Reappointment status for the Division Chief, Department Chair, and CMO's review.
- Managed and executed bookkeeping for executives’ quarterly stipends, new provider application fees, and provider dues.
- Provided executive-level administrative and clerical support for medical staffing coordination, including data entry, mail and document distribution, record maintenance, and other critical office functions.
Secretary II/Respiratory Therapy Department
Brookdale Hospital Medical Center
03.2022 - 09.2025
- Worked directly with the Directors, Chairmen, and V.P.'s
- Submitted purchase requisitions, invoices, and check requests.
- Ordered all office supplies and medical equipment for the department.
- Managed hospital-wide procurement of medical-grade gas cylinders, including but not limited to oxygen, CO₂, and nitrogen, ensuring consistent availability and compliance with safety and regulatory standards.
- Drafted emails, correspondence, and minutes in staff meetings.
- Created and edited spreadsheets.
Patient Service Associate/Pediatric Specialties
Brookdale Hospital Medical Center
09.2019 - 03.2022
- Supervised and trained all new hires in the Pediatric Specialties Department with a special attention to Hematology/Oncology and Developmental Behavioral Health.
- Coordinated patient appointments and managed scheduling to enhance clinic efficiency.
- Maintained accurate patient records using electronic health record systems to ensure compliance with regulations.
- Streamlined communication between departments to improve patient flow and reduce wait times.
- Checked patients insurance, collected copays, obtained prior authorizations for procedures.
- Assisted billing with denial claims.
Patient Service Associate/Emergency Department
Brookdale Hospital Medical Center
08.2016 - 09.2019
- Facilitated patient check-in and registration process, ensuring accuracy and efficiency.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
Dental Secretary
Dr. Ahron Raziel
09.2014 - 10.2015
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Maintained accurate patient records using electronic health record systems for compliance and efficiency.
- Communicated effectively with patients regarding treatment plans, insurance coverage, and financial arrangements.
- Trained new administrative staff on office protocols and software systems for seamless integration into the team.
- Assisted with billing processes, contributing to smooth financial operations.
Patient Navigator/Dental Front Office Receptionist
First Med Care
05.2012 - 09.2014
- Navigated all patients between dental and medical departments ensuring all medical needs were met.
- Coordinated patient care plans with healthcare providers to ensure seamless service delivery.
- Educated patients on available resources and services to enhance healthcare navigation.
- Monitored patient progress through follow-ups, ensuring adherence to treatment protocols.
- Assisted patients in scheduling appointments, reducing wait times and improving access to care.
Education
MBA - Human Resources
Berkeley College
Woodland, NJ12-2024
BBA - Health Care Management
Berkeley College
Woodland, NJ12-2023
Associate of Applied Science - Health Services Administration
Berkeley College
Woodland, NJ08-2022
Skills
- Epic
- Kronos
- Symplr Provider/Cactus
- Imprivata
- Meditech
- Amion
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft Powerpoint
Timeline
Medical Staffing Coordinator/Executive Department
Bayonne Medical Center
09.2025 - Current
Secretary II/Respiratory Therapy Department
Brookdale Hospital Medical Center
03.2022 - 09.2025
Patient Service Associate/Pediatric Specialties
Brookdale Hospital Medical Center
09.2019 - 03.2022
Patient Service Associate/Emergency Department
Brookdale Hospital Medical Center
08.2016 - 09.2019
Dental Secretary
Dr. Ahron Raziel
09.2014 - 10.2015
Patient Navigator/Dental Front Office Receptionist
First Med Care
05.2012 - 09.2014
MBA - Human Resources
Berkeley College
BBA - Health Care Management
Berkeley College
Associate of Applied Science - Health Services Administration
Berkeley College