Nikki Habben

Chief Operating Officer

Girl Scouts Of Eastern Iowa And Western Illinois

05.1997 - Current

Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Managed financial, operational and human resources to optimize business performance.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Identified and pursued business development opportunities to grow organization and increase revenue.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Established and maintained strong relationships with customers, vendors and strategic partners.
Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
Played a critical role in mergers and acquisitions activities; including due diligence processes, negotiations, integration planning, and execution efforts to ensure seamless transitions.
Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Cultivated company-wide culture of innovation and collaboration.
Represented organization at industry conferences and events.
Drove revenue growth with the successful launch of new products and services to meet customer needs.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
Oversaw divisional marketing, advertising and new product development.
Established key performance indicators for each department to track progress towards organizational goals effectively.
Developed innovative sales and marketing strategies to facilitate business expansion.
Oversaw business-wide changes to modernize procedures and organization.
Directed technological improvements, reducing waste and business bottlenecks.
Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
Optimized supply chain management strategies; reducing lead times while maintaining product quality standards for increased customer satisfaction rates.
Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
Devised and presented business plans and forecasts to board of directors.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Initiated strategy to drive company growth and increase market share and profitability.
Analyzed industry trends and tracked competitor activities to inform decision making.
Founded performance- and merit-based evaluation system to assess staff performance.
Communicated business performance, forecasts and strategies to investors and shareholders.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Optimized supply chain logistics, resulting in timely deliveries and reduced inventory costs by implementing just-in-time inventory management.
Led cross-functional teams to exceed performance targets, establishing collaborative environment that leveraged each team's strengths.
Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
Negotiated high-value contracts with major suppliers, securing favorable terms that resulted in significant cost savings.

Summary

Overview

Work History

Chief Operating Officer

VP of Operations

VP of Program

VP of Human Resources

Director of HR/Office Operations

Education

Master of Science - Management And Leadership

Bachelor of Arts - Psychology

Associate of Arts - Liberal Arts

Skills

Timeline

VP of Operations

VP of Program

VP of Human Resources

Director of HR/Office Operations

Chief Operating Officer

Master of Science - Management And Leadership

Bachelor of Arts - Psychology

Associate of Arts - Liberal Arts

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