NIKKI HENRIQUES
PO BOX 342 CAPTAIN COOK,HI
Summary
Dynamic Office Manager with a proven track record at DR. MARK SENFT, DPM, Expert in office administration and customer service, demonstrating exceptional leadership and organizational skills. Committed to maintaining confidentiality and compliance with regulatory standards.
Overview
17
17
years of professional experience
Work History
Office Manager
DR. MARK SENFT, DPM
09.2021 - 04.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
SALES
SPORTS AUTHORITY
09.2008 - 02.2016
- Worked with sales team during sales process and assisted with business requirement gathering.
- Improved sales performance, streamlining sales processes and implementing effective CRM systems.
- Mentored a team of sales professionals, resulting in improved performance and increased sales.
- Increased sales revenue by streamlining sales operations processes and implementing effective strategies.
Education
GED -
KEALAKEHE HIGH
KAILUA KONA05-2006
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Teamwork
- Multi-tasking
- Leadership
- Time management
- People person
Timeline
Office Manager
DR. MARK SENFT, DPM
09.2021 - 04.2025
SALES
SPORTS AUTHORITY
09.2008 - 02.2016
GED -
KEALAKEHE HIGH
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