Summary
Overview
Work History
Education
Skills
References
Timeline
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Nikki Hozias

New City

Summary

Dynamic and compassionate Medical Assistant with a proven track record at Clarkstown Pediatrics, where I enhanced patient satisfaction through meticulous management of doctor schedules and patient care. Skilled in medical terminology and electronic medical records, I excel in organizational abilities and empathetic patient interactions, significantly contributing to efficient and sensitive healthcare delivery.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Clarkstown Pediatrics
07.2019 - 01.2025
  • Manage doctor's schedule and ensure timely appointments, optimizing efficiency and patient satisfaction
  • Organize and restock examination rooms, ensuring all necessary supplies are readily available
  • Take patient's vitals and document family history accurately, aiding in proper diagnosis and treatment
  • Prepare patients for examination, providing comfortable and reassuring environment and care
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Collected samples from patients for laboratory testing purposes.
  • Explained treatment procedures and physicians' instructions.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels, lead levels, spirometry, tympanometry
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Waitress

Brickhouse
08.2016 - 08.2020
  • Provided exceptional service by efficiently waiting on up to 12 tables simultaneously, delivering prompt and accurate service
  • Answered phones and supervised and trained employees to ensure operational effectiveness and high-quality customer service
  • Handled customer complaints effectively, resolving issues and maintaining customer satisfaction
  • Possessed great knowledge of the menu and successfully up sold products to boost revenue
  • Serving drinks with precision and care

Hostess

Italianas
08.2015 - 08.2016
  • Accommodated numerous reservations, ensuring a smooth and enjoyable dining experience for guests
  • Greeted guests upon arrival and escorted them to their tables, while maintaining proper rotation of sections to balance workload among servers

Waitress

Italianas
08.2015 - 08.2016
  • Collaborated with other waitstaff as a team during large catering events, providing exceptional service and ensuring a memorable experience for guests
  • Assisted in event setup, presentation, and breakdown, ensuring all catering parties were executed flawlessly

Hostess/Food Runner

Ricks Club American
08.2014 - 08.2015
  • Accompanied servers in delivering appetizers, entrees, and desserts to the appropriate tables, ensuring accuracy and efficiency
  • Mastered the skill of properly and efficiently packaging to-go orders
  • Assisted in bussing tables and maintaining a clean and organized environment

Cashier

Shoprite
08.2013 - 01.2014
  • Checked out items, efficiently bagged them, and provided excellent customer service
  • Attended to customer complaints promptly and resolved issues to ensure customer satisfaction
  • Assisted customers in locating desired items and provided guidance for a positive shopping experience
  • Developed public speaking skills by making live announcements over the intercom system

Dusty Rose
08.2012 - 12.2012
  • Managed inventory by tagging items accurately and ensuring proper distribution to appropriate stores
  • Demonstrated exceptional attention to detail in maintaining accurate records
  • Developed strong organizational skills while managing inventory and maintaining an organized stockroom

Education

Associate of Science - Nursing/Mathematics And Science

SUNY Rockland
Suffern, NY
05-2025

Skills

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Exceptional organizational and time management skills
  • Proficient in utilizing various POS systems and computer software programs
  • Strong attention to detail
  • Ability to interact with diverse levels of seniority
  • Passion for excellence
  • Strong understanding of medical terminology
  • Proficient in documenting patient medical history, vital signs and other relevant information
  • Ability to prioritize and multitask effectively
  • Well-versed in following clinical protocols, safety guidelines, and ethical standards
  • Proficient in using electronic medical records systems and other healthcare software
  • Proficient in handling sensitive and confidential patient information

References

References upon request.

Timeline

Medical Assistant

Clarkstown Pediatrics
07.2019 - 01.2025

Waitress

Brickhouse
08.2016 - 08.2020

Hostess

Italianas
08.2015 - 08.2016

Waitress

Italianas
08.2015 - 08.2016

Hostess/Food Runner

Ricks Club American
08.2014 - 08.2015

Cashier

Shoprite
08.2013 - 01.2014

Dusty Rose
08.2012 - 12.2012

Associate of Science - Nursing/Mathematics And Science

SUNY Rockland

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