Summary
Work History
Education
Skills
Timeline
Generic

Nikki Jackson

Spanish Fort,AL

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Work History

In-Home Caretaker

Visiting Angles
11.2022 - Current
  • Constructed cognitively stimulating activities.
  • Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
  • Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Conducted safety assessments within clients'' homes, implementing modifications as needed to reduce fall risks and other hazards.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported clients for medical and personal outings.

County Caseworker

Northeast Mississippi Community Services
08.2017 - 01.2022
  • Facilitated psychoeducational classes to help clients develop life skills
  • Conducted ongoing evaluations of client progress, adjusting case plans as needed to ensure optimal results.
  • Managed caseload effectively, prioritizing urgent cases and ensuring timely followups.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted individuals in navigating complex government assistance programs, resulting in increased access to essential resources.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Maintained accurate records of client interactions using specialized software systems, supporting efficient case management practices.
  • Enhanced community resources knowledge by maintaining active relationships with local service providers.

Manager

Sears Hometown & Outlet Stores Inc.
07.2012 - 05.2016
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Proven ability to learn quickly and adapt to new situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

No Degree - Pharmacy Technology

Tri-County Allied Health School
Corona, CA
10.2016

GED -

Walnut High School
Walnut, Ms
10.1993

Skills

Emotional Support and Companionship

  • Care Plan Adherence
  • Personal Hygiene Assistance
  • Activities of Daily Living
  • Patient Transport
  • Schedule Management
  • Documentation And Reporting
  • Appointment Scheduling
  • Respectful and Compassionate
  • Administrative Management
  • Data Management
  • [Type] Software Proficiency

Timeline

In-Home Caretaker

Visiting Angles
11.2022 - Current

County Caseworker

Northeast Mississippi Community Services
08.2017 - 01.2022

Manager

Sears Hometown & Outlet Stores Inc.
07.2012 - 05.2016

No Degree - Pharmacy Technology

Tri-County Allied Health School

GED -

Walnut High School

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Nikki Jackson