Kristy Jackson
Lake Isabella,CA
Summary
Experienced and educated professional seeking a career opportunity to drive personal and professional growth. Possessing CPR certification, Registered Alcohol and Drug Certifcation, along with a food handlers license, I am equipped to contribute my skills and knowledge towards creating a safe and thriving environment. Committed to utilizing my expertise to make a positive impact and seize opportunities for advancement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Substance Abuse Case Manager
55 Silver
01.2024 - 11.2024
- Participated in ongoing professional development opportunities to stay informed on best practices in the field of substance abuse case management.
- Conducted comprehensive assessments for new clients to determine appropriate level of care and develop suitable treatment recommendations.
- Provided compassionate care to diverse populations, demonstrating cultural competence and understanding of unique challenges faced by various groups in addressing substance abuse issues.
- Contributed to the development and implementation of new initiatives aimed at improving client outcomes and overall program effectiveness.
- Increased client satisfaction through timely follow-ups and regular updates on case progress.
- Developed strong rapport with clients, fostering trust and open communication for successful case management.
Recovery Coordinator II- Adult
College Community Services
10.2021 - 09.2023
- Case manager of 123 adult clients
- CalWorks Representative, assisting cleans with Welfare to Work, and linking them to job resources, conducting mock interviews to have success in obtaining employment
- Completing client’s monthly Progress and Reporting it back to Department of Human Services
- Assisting clients with learning coping skills tailored to fit each person, to enable the client to lift morale and well-being
- Coordinated services with schools, churches, stores, and resource centers within the community to help clients with an array of resources to meet clients needs
- Linking client’s to outside services through SSI, Food Stamps, housing, and financial assistance for paying utilities
- Logging and completing notes into SmartCare, explaining the medical necessity to complete the service, the life area affected, the coping skills and services provided, and my plan for future sessions
- Managed client’s assessments, tests, and releases of information, which included notifying clients about assessments, and other forms and paperwork that need to be completed
- Working with other service providers on our team that share the same client, by collaborating together to share ideas, experiences, suggestions for the client that help meet the client’s needs thoroughly in well rounded manner
Mental Healthcare Worker
Bakersfield Behavioral Healthcare Hospital
01.2020 - 09.2021
- Providing basic care with daily living needs and activities to patients with mental health or development disabilities during their stay at the hospital
- Monitor during everyday activities such as, group therapy, sleeping hours, activity time, meal time, and logging the appropriate behavior to the behavior the patient is displaying
- Provided assistance to patients with requests from patients, to nurses and ensuring to relay pertinent information between nurses/doctors and patients
- Prioritize patient needs and respond accordingly in accordance with the importance/emergence of the need or issue
- Ultimately providing companionship, guidance, assistance, and care to patients during their stay at the hospital
Health Assistant
Palmdale School District
03.2014 - 10.2019
- Providing services for under-served, under-, by providing referrals and resources to clinics to receive health care or other community services and resources such as: health clinic referrals, vision referrals & screenings, free immunizations, mental health facilities and other resources
- Assisting teachers, nurses, and staff with accommodations for students who have Individualized Educational Plans, Individualized Health Care Plans, and 504 plans under federal law Individuals with Disabilities Act (IDEA) which provides accommodations, stemming from a medical condition or disability, which would allow them to receive an optimal educational experience, as their peers who do not have a medical ailment or disability
- Maintenance of student educational and health records, ensuring immunizations are up to date and coincide with California Law
- Assisting students with administering medications, supervision of students with diabetes checking blood glucose levels, and insulin administration
- Assisting district registered nurse with annual hearing and vision screenings
- First aid for injured students, checks for lice, and other communicable diseases
Emergency Medical Technician
TransLife Ambulance
07.2011 - 10.2013
- Company Overview: (Business has been closed)
- Access, treat, and monitor patients to and from destination
- Assist physicians with critical care procedures including surgical operations
- Provide pre-hospital care in critical situations, CPR, suctioning, and trauma assessment
- Note patient history, current complaints, and record all information on 'run sheet'
- Report changes in patient condition and respond accordingly
- Safe driving, operating, and maintenance of ambulance
- (Business has been closed)
Emergency Medical Technician
West Coast Ambulance
12.2007 - 07.2011
- Access, treat, and monitor patients to and from destination
- Provide pre-hospital care in critical situations
- Assist physicians with critical care procedures including surgical operations
- Report changes in patient condition and respond accordingly
- Note patient history, current complaints, and record all information on 'run sheet'
- Safe driving, operating, and maintain ambulance
Operations Specialist
U.S. Navy
12.1999 - 10.2005
- Secretary to the Command Master Chief
- Medical Office Front Desk Clerk
- Secret Security Clearance
- Communicate and work with physician concerning patient care
- Assist with various procedures
- Check medical records for updates to immunizations and physicals
- Data entry of health insurance information
- General secretarial duties
- Coordinate award ceremonies
- Coordinate fundraising for Navy and Marine charities
- GCCS-M-Martime/COP – Global Command and Control Systems – Martime/Common Operation Picture Operator using C4I Technology to communicate and navigate real picture used for military operations
- Assist with LAN email accounts for San Diego Naval Base
- Knowledge of Microsoft Outlook, Microsoft Word, Powerpoint
- Heavy phone and public contact
- Schedule appointments
Education
Bachelors - Psychology, emphasis in Substance Abuse
Kaplan University
01.2014
Antelope Valley Medical College
Lancaster, California01.2007
Antelope Valley College
Lancaster, California01.1998
High School Graduate -
Littlerock High School
Littlerock, California01.1997
Skills
- Medication-assisted treatment
- Suicide risk assessment
- Case documentation
- Client advocacy
- Addiction recovery support
- Behavioral assessment
- Relapse prevention strategies
Certification
Registered Alcohol & Drug Technician (RADT I)
- CPR/AED Certification
Awards
- Navy Good Conduct Award
- Armed Forces Expeditionary Medal
- National Defense Service Medal
- Dean’s List – Kaplan University
- President’s List – Kaplan University
References
References provided upon request.
Degrees
Bachelor’s Degree of Science in Psychology, Substance Abuse
Timeline
Substance Abuse Case Manager
55 Silver
01.2024 - 11.2024
Recovery Coordinator II- Adult
College Community Services
10.2021 - 09.2023
Mental Healthcare Worker
Bakersfield Behavioral Healthcare Hospital
01.2020 - 09.2021
Health Assistant
Palmdale School District
03.2014 - 10.2019
Emergency Medical Technician
TransLife Ambulance
07.2011 - 10.2013
Emergency Medical Technician
West Coast Ambulance
12.2007 - 07.2011
Operations Specialist
U.S. Navy
12.1999 - 10.2005
Antelope Valley Medical College
Antelope Valley College
High School Graduate -
Littlerock High School
Bachelors - Psychology, emphasis in Substance Abuse
Kaplan University
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