Nikki Jenkins
Albany,GA
Summary
Dynamic Community Safety Officer with a proven track record at Albany Police Department, excelling in incident reporting and safety compliance. Leveraging strong interpersonal communication and investigative techniques, I effectively supported public safety initiatives, ensuring confidentiality and integrity in all interactions. Committed to fostering safe environments through proactive measures and detailed documentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Safety Officer
Albany Police Department
Albany, USA
02.2021 - Current
- Investigate non-criminal incidents and property damage, document findings through detailed reports.
- Respond to incidents such as missing persons (non-foul play), abandoned vehicles, workplace safety hazards, and more.
- Support public safety initiatives through the enforcement of safety protocols and coordination with supervisors.
- Assist in preliminary assessments for workplace issues, including harassment and property incidents.
- Maintain professionalism and confidentiality in all communications with the public and internal departments.
Certified Nursing Assistant
Phoebe Putney Memorial Hospital
Albany, USA
10.2019 - 01.2021
- Delivered patient care focused on safety, comfort, and regulatory compliance.
- Participated in staff training and maintained certifications in safety-related procedures.
- Communicated effectively with medical teams and families to ensure safe environments for patients.
- Ensured adherence to infection control, protective equipment use, and emergency response protocols.
Service Delivery Consultant
Chime Solutions
Morrow, USA
03.2017 - 12.2018
- Addressed sensitive customer inquiries and resolved complex issues, often requiring policy interpretation.
- Handled escalated claims, payment issues, and provided service guidance with professionalism.
- Maintained detailed records of customer interactions and followed up to ensure issue resolution.
Cashier/Cook
Town and Country
Albany, USA
02.2014 - 03.2017
- Managed daily financial transactions and addressed customer safety concerns.
- Monitored premises for cleanliness and safety compliance.
Education
High School Diploma -
Dougherty Comprehensive High School
Albany, GA01.2010
Skills
- Risk and safety awareness
- Incident reporting
- Safety compliance
- Investigative techniques
- Administrative operations
- Interpersonal communication
- Microsoft Office Suite proficiency
- Typing speed: 43 WPM
- Confidentiality and integrity
Certification
- Certified Nursing Assistant-2020
- Florida Crime Prevention-2023
References
References available upon request.
Timeline
Community Safety Officer
Albany Police Department
02.2021 - Current
Certified Nursing Assistant
Phoebe Putney Memorial Hospital
10.2019 - 01.2021
Service Delivery Consultant
Chime Solutions
03.2017 - 12.2018
Cashier/Cook
Town and Country
02.2014 - 03.2017
High School Diploma -
Dougherty Comprehensive High School