Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Johnson

Manteca,CA

Summary

High-Achieving professional driven to increase productivity, quality and profits. History of being an effective team member with full understanding of the operations and process and team needs. Effective project leader and problem-solver with advanced experience in operation skills and a hardworking mentality. Feeling to apply expertise and extensive experience in operation to

take on a challenging new role with a growing teem.

Overview

13
13
years of professional experience

Work History

Process Assistant

Amazon
10.2017 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.

Cashier

Dollar General Store
06.2016 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.


Sales Associate

Kmart, Sears Holding
10.2010 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Lindbergh Adult School
Manteca, CA
07.2009

Skills

  • Performance Monitoring
  • Supplier Relations
  • Management Support
  • Assignment Delegation
  • Safety Management
  • Attendance Tracking

Timeline

Process Assistant

Amazon
10.2017 - Current

Cashier

Dollar General Store
06.2016 - 07.2017

Sales Associate

Kmart, Sears Holding
10.2010 - 05.2016

High School Diploma -

Lindbergh Adult School

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