Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Johnson

Dayton,TX

Summary

Seeking full time employment in a company where my skills and experience can be fully utilized and where I can experience growth.

Overview

27
27
years of professional experience

Work History

Paraprofessional

Dayton ISD
08.2016 - 08.2020
  • Supported the math intervention teacher in implementing accommodations and modifications for students with diverse learning needs.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.

Billing Clerk

Bay Area Rehabilitation Center
05.2006 - 05.2012
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Kept management informed of account statuses through regular reports detailing outstanding balances and collection efforts, supporting informed decision-making processes.
  • Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.

Back Office Medical Assistant

Hubert N Williston MD
06.2001 - 01.2005
  • Improved communication between front and back office staff, enabling seamless coordination of patient care.
  • Promoted a welcoming atmosphere for patients through exceptional customer service skills and professional demeanor.
  • Assisted the doctor in minor medical procedures.
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.

Banking Specialist

Citizens Bank (Now Known As Amegy)
04.1993 - 05.2000
  • Replenished eleven ATM machines daily with the assistance of two armed guards in an armored vehicle.
  • Assisted clients in disputing transactions as a result of lost/stolen cards.
  • Improved operational efficiency by balancing reports daily.
  • Reduced processing errors by implementing strict quality control measures in daily operations.
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.

Education

No Degree - Elementary Education

Lee College
Baytown, TX
05.2001 -

High School Diploma -

Dayton High School
Dayton, TX
05.2001 -

Skills

Computer Experience

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Timeline

Paraprofessional

Dayton ISD
08.2016 - 08.2020

Billing Clerk

Bay Area Rehabilitation Center
05.2006 - 05.2012

Back Office Medical Assistant

Hubert N Williston MD
06.2001 - 01.2005

No Degree - Elementary Education

Lee College
05.2001 -

High School Diploma -

Dayton High School
05.2001 -

Banking Specialist

Citizens Bank (Now Known As Amegy)
04.1993 - 05.2000
Nikki Johnson