Summary
Work History
Education
Skills
Timeline
Generic

Nikki Johnson

Dallas ,TX

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Work History

Home Healthcare Specialist

Ms Virgina
Dallas, TX
2015 - Current
  • Developed individualized care plans that addressed each patient's unique needs.
  • Managed a caseload of up to 20 clients at any given time.
  • Assisted with light housekeeping tasks as needed by clients who were unable to do so themselves.
  • Traveled between multiple homes throughout the day while maintaining timely arrival times.
  • Provided direct patient care, including wound care and medication administration.
  • Provided emotional support to patients facing challenging diagnoses or long-term conditions.
  • Responded quickly in emergency situations while remaining calm under pressure.
  • Collaborated closely with family members or caregivers to ensure continuity of care across settings.
  • Assisted with activities of daily living such as dressing, bathing, transferring and ambulation.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Store Manager

Rainbow Clothing Store
Dallas, TX
2004 - 2022
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed daily banking activities such as deposits and withdrawals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Created spreadsheets to track data entries.
  • Scanned documents into appropriate databases for storage purposes.
  • Utilized specialized software applications related to the job role.
  • Identified discrepancies between source documents and entered data.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Compiled reports based on gathered information.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.

Education

High School Diploma -

Justin F Kimball High School
Dallas, TX
05-2001

Skills

  • Mobility support
  • Behavioral support
  • Compassionate Caregiving
  • Care Plan Development
  • Light Housekeeping
  • Patient Transport
  • Documentation
  • Case management experience
  • Medical Charting
  • Process Improvement
  • Database Maintenance
  • Business Needs Analysis
  • Project Management
  • Attention to Detail
  • Time-series analysis
  • Data Analysis
  • Strong Work Ethic

Timeline

Home Healthcare Specialist

Ms Virgina
2015 - Current

Store Manager

Rainbow Clothing Store
2004 - 2022

High School Diploma -

Justin F Kimball High School
Nikki Johnson