Home Healthcare Specialist
- Developed individualized care plans that addressed each patient's unique needs.
- Managed a caseload of up to 20 clients at any given time.
- Assisted with light housekeeping tasks as needed by clients who were unable to do so themselves.
- Traveled between multiple homes throughout the day while maintaining timely arrival times.
- Provided direct patient care, including wound care and medication administration.
- Provided emotional support to patients facing challenging diagnoses or long-term conditions.
- Responded quickly in emergency situations while remaining calm under pressure.
- Collaborated closely with family members or caregivers to ensure continuity of care across settings.
- Assisted with activities of daily living such as dressing, bathing, transferring and ambulation.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.