Nikki Mulholland
Blauvelt,NY
Summary
Professional with background in office management and administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking. Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
39
39
years of professional experience
Work History
Rights-of-Way/Administrative/Research Assistant
BECKMANN APPRAISALS, INC.
01.2013 - Current
- Responsible for all documentation, correspondence and files for Rights-of-Way projects
- Responsible for invoicing and bookkeeping via Quickbooks
- Setting up and maintaining client files
- Researching comparable data
- Report Builder Database entry
- Maintained files, correspondence and faxes
Billing Specialist / Marketing Consultant
PRONTO REPAIRS INC.
01.2003 - 01.2012
- Responsible for billing service calls from 8 technicians
- Preventive Maintenance Program / Contract Renewal
- Responsible for Marketing program to generate new business
- Trained new office personnel
- Office Manager
- Customer service / Dispatch
- AP / AR
- Payroll
- Maintain all files / correspondence
- Preventive Maintenance program / Contract Renewal
- Purchasing
Inside Sales Account Manager/Office Manager
BERNEL CHEMICAL COMPANY
01.1990 - 01.2003
- Responsible for international sales and service in a highly specialized chemical R&D Environment
- Determined material allocation for 40 chemical products
- Achieved customer satisfaction ratings consistently above 95%
- Customer liaison for all domestic and international customers
- Managed Vendor Relations Program for strategic accounts in order to promote superior service
- Supervised Inside sales team
- Expedited over 1 million pounds of bulk chemicals to domestic and international customers with an accuracy of 99%
- Responsible for all aspects of managing sales office, purchasing, AP/AR
Customer Service/Network Manager
CENTERCHEM INC.
01.1986 - 01.1990
- Customer liaison for major domestic customers
- Responsible for purchasing, installing and maintaining MacIntosh Network
- Trained entire staff (20+) on new network
- Administrative Assistant to Vice President
- Assisted in coordinating projects to accomplish team relationships between various departments
- Scheduled meetings and conferences
- Prepared travel arrangements, expense reports
- Maintained files, correspondence and faxes
Education
Berkeley College of Business
White Plains, NYSkills
- Microsoft Office
- Word
- WordPerfect
- Excel
- Teams
- Adobe
- PowerPoint
- Outlook
- Access
- Publisher
- Quicken
- Quickbooks
- SmartService
- MediSoft
- Office Hours
- Fast learner
- Computer skills
- Attention to detail
- Verbal and written communication
Timeline
Rights-of-Way/Administrative/Research Assistant
BECKMANN APPRAISALS, INC.
01.2013 - Current
Billing Specialist / Marketing Consultant
PRONTO REPAIRS INC.
01.2003 - 01.2012
Inside Sales Account Manager/Office Manager
BERNEL CHEMICAL COMPANY
01.1990 - 01.2003
Customer Service/Network Manager
CENTERCHEM INC.
01.1986 - 01.1990
Berkeley College of Business
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