Proven administrative professional from Douglas Country West Public Schools, adept in organizational management and interpersonal communication. Excelled in streamlining operations, enhancing student and parent relations, and maintaining confidentiality. Achieved a significant increase in office efficiency through meticulous record-keeping and effective scheduling. Skilled in Microsoft Office and conflict resolution, demonstrating a commitment to continuous improvement and team collaboration.
Overview
30
30
years of professional experience
Work History
Middle School Secretary
Douglas Country West Public Schools
06.2020 - Current
Coordinated substitute teacher arrangements to ensure minimal disruption to classroom instruction during teacher absences.
Aided in maintaining a safe learning environment through monitoring visitor access and issuing visitor passes when necessary.
Enabled better decision-making processes for administrators through diligent record-keeping and generation of detailed reports on attendance trends or disciplinary incidents as needed.
Enhanced communication by managing correspondence, distributing memos, and updating school bulletin boards.
Safeguarded confidential student information by maintaining secure files and adhering to privacy regulations.
Provided a welcoming environment for prospective students and their families during school tours and open house events.
Assisted in the development of a positive school environment by greeting parents, students, and staff with professionalism and enthusiasm.
Exercised judgment within school policy guidelines to alleviate principal's workload.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Assisted coworkers and staff members with special tasks on daily basis.
Collaborated with faculty members to coordinate field trips, extracurricular activities, and special events for enhanced student experiences.
Streamlined office operations for increased efficiency with organized filing systems and electronic records management.
Facilitated smooth transitions for new students by providing registration assistance and preparing orientation materials upon enrollment.
Enabled timely communication between parents and teachers through the efficient distribution of newsletters and notices.
Processed student registrations and withdrawals.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Participated in meetings, workshops and seminars to covey or gather information to perform functions.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
Performed clerical and administrative support duties to optimize workflow procedures.
Documented attendance, grades and test scores to update permanent records.
Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Established administrative work procedures to track staff's daily tasks.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Promoted prompt resolution of issues by serving as a liaison between administrators, teachers, parents, students when necessary.
Maintained an accurate inventory of office supplies to ensure uninterrupted day-to-day operations within the school office setting.
Supported school safety initiatives by assisting with emergency planning, drills, and updating relevant staff contact information.
Supported administrative staff with daily tasks such as photocopying materials, entering data into databases, and answering phone calls.
Assisted in maintaining an up-to-date school calendar by inputting important dates and events into the electronic scheduling system.
Bolstered parent-teacher relationships through effective scheduling of conferences, meetings, and events.
Managed reception area, creating welcoming atmosphere for students, parents, and visitors.
Contributed to safe school environment by maintaining up-to-date emergency contact and medical information for all students.
Facilitated smooth enrollment process for new students, ensuring all necessary paperwork was completed and processed.
Supported Principal's office, contributing to management of school's administrative activities and representing school in professional manner.
Supported learning environment by distributing educational materials and resources to teachers and students.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Administrative Assistant
Foundation Building Materials LLC
08.2017 - 06.2020
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed filing system, entered data and completed other clerical tasks.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Volunteered to help with special projects of varying degrees of complexity.
Maintained inventory of office supplies and placed orders.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Daycare Owner/Operator
Lil Kidz Depot Daycare
09.2014 - 05.2020
Maintained accurate accounting of tuition and operating reports.
Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
Organized fun-filled events and activities for children that promoted learning in an engaging manner.
Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
Implemented effective conflict resolution strategies to address behavioral issues that arose among students, ensuring a harmonious learning environment for all.
Fostered strong relationships with local schools to facilitate seamless transitions for children entering kindergarten.
Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Established partnerships with local businesses to support the daycare center''s growth within the community.
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Maintained high-quality child care standards based on developmentally appropriate practices.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Attended professional meetings and conferences to maintain and improve professional competence.
Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Modernized instructional plans and educational approaches to enhance student learning.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Improved customer retention rates by providing exceptional care services tailored to individual child needs.
Implemented professional development opportunities for staff members to enhance their skills and knowledge in childcare practices.
Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Observed and assessed classroom activities to verify conformity with quality standards.
Recruited qualified staff members through rigorous screening processes to maintain a high-quality team of childcare professionals.
Streamlined daily operations by implementing efficient scheduling systems for both staff and students.
Monitored student performance closely via assessments and evaluations aimed at identifying areas needing improvement or further attention.
Continuously sought ways to improve the daycare center''s services and offerings by staying current with industry trends, attending conferences and workshops, and networking with fellow childcare professionals.
Stayed current on guidelines to maintain compliant program operations.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Implemented feedback system for parents to voice concerns and suggestions, enhancing service quality based on their input.
Maintained compliance with all state regulations and standards for child care facilities, ensuring safe and legal operation.
Developed partnerships with local schools and educational organizations to provide additional learning opportunities.
Managed daily operations, ensuring clean and organized environment conducive to learning and play.
Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
Developed and executed curriculum focused on early childhood education, fostering cognitive and social development.
Trained new staff on daycare policies and child care best practices, elevating overall quality of care.
Organized special events and activities that enriched educational experience for children.
Increased enrollment rates through effective marketing strategies and community outreach efforts.
Resolved conflicts among children with empathy and effective problem-solving techniques.
Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
Implemented sustainable practices within daycare to promote environmental awareness among children.
Enhanced operational efficiency, streamlining scheduling and staffing to meet fluctuating demands.
Fostered positive and inclusive atmosphere, promoting diversity and respect among children and staff.
Improved parent satisfaction with open and consistent communication channels.
Negotiated with vendors for supplies, securing cost-effective deals that enhanced facility's resources without compromising quality.
Adapted program offerings to meet changing needs of community and children served.
Led team meetings to discuss progress, challenges, and strategies for continuous improvement.
Streamlined administrative processes for enrollment and record-keeping, reducing paperwork and increasing efficiency.
Monitored physical and emotional health of children, taking appropriate action when concerns arose.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
In Home Daycare Owner
Self-employeed
10.2006 - 09.2013
Established a consistent daily routine that balanced structured activities with free play time for optimal child development.
Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
Implemented creative art projects to stimulate imagination and encourage self-expression in young children.
Managed daily operations of the home daycare business, including staff scheduling, budgeting, and recordkeeping.
Enhanced children''s development by implementing age-appropriate activities and educational programs.
Fostered positive social interactions among children by encouraging group play and teaching conflict resolution strategies.
Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.
Promoted early literacy skills by integrating storytime and reading activities into the daily routine.
Ensured a safe and nurturing environment for children through regular inspections, maintenance, and cleaning of the daycare facility.
Encouraged children's emotional and social development.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Logged information regarding naps, feedings, and any medications administered.
Read stories, sang songs and facilitated creative play.
Developed lessons and activities to promote children's physical and emotional development.
Implemented daily routines and activities to stimulate and engage children.
Assisted in potty training and toilet hygiene.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Helped children develop motor skills in preparation for preschool and kindergarten.
Provided nutritious meals and snacks while accommodating any dietary restrictions or allergies for each child in care.
Maintained accurate accounting of tuition and operating reports.
Monitored children's activities to verify safety and wellbeing.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Provided support and guidance to children in conflict resolution.
Created and implemented activities to promote language development.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Documented children's growth and development.
Responded to inquiries from parents and guardians.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Handled daily administrative tasks efficiently to minimize time away from children.
Organized fun-filled events and activities for children that promoted learning in an engaging manner.
Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
Continuously sought ways to improve the daycare center''s services and offerings by staying current with industry trends, attending conferences and workshops, and networking with fellow childcare professionals.
Implemented effective conflict resolution strategies to address behavioral issues that arose among students, ensuring a harmonious learning environment for all.
Developed and operated within annual operational budget of $Amount.
Monitored physical and emotional health of children, taking appropriate action when concerns arose.
Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
Improved parent satisfaction with open and consistent communication channels.
Fostered positive and inclusive atmosphere, promoting diversity and respect among children and staff.
Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
Managed daily operations, ensuring clean and organized environment conducive to learning and play.
Resolved conflicts among children with empathy and effective problem-solving techniques.
Implemented feedback system for parents to voice concerns and suggestions, enhancing service quality based on their input.
Increased enrollment rates through effective marketing strategies and community outreach efforts.
Streamlined administrative processes for enrollment and record-keeping, reducing paperwork and increasing efficiency.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Administrative Assistant
Dave Janke Plumbing
09.1994 - 08.2006
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted coworkers and staff members with special tasks on daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed filing system, entered data and completed other clerical tasks.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Maintained inventory of office supplies and placed orders.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Business
Metropolitan Community College
Elkhorn, NE
Graduated -
Valley High School
Valley, NE
05.1994
Skills
Phone Etiquette
Scheduling appointments
Maintaining files
Typing Speed
Proofreading
Student Assistance
Meeting Preparation
Parent liaison
Strong interpersonal skills
Confidentiality
Strong Organization
Student Supervision
Document Preparation
Written Communication
Policy Enforcement
File Maintenance
Attendance Tracking
Student Recordkeeping
Calendar Management
Mail Management
Mail Processing
Meeting Coordination
Report Generation
Ledger updating
Proofreading documents
Multitasking and Time Management
Teamwork and Collaboration
Fast Learner
Customer Service
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Critical Thinking
Clear Communication
Organizational Skills
Team Collaboration
Active Listening
Effective Communication
Adaptability and Flexibility
Customer and client relations
Document and File Management
Customer relations and communications
Decision-Making
Relationship Building
Office Administration
Organizational Management
Microsoft Office
Documentation and Recordkeeping
Team building
Data Entry
Task Prioritization
Confidentiality and Data Protection
Office Management
Self Motivation
Database entry
Excel spreadsheets
Interpersonal Skills
Client Relations
Analytical Thinking
Conflict Resolution
Invoice Processing
Scheduling and calendar management
Goal Setting
Appointment Scheduling
Professionalism
Administrative Procedures
Employee Communications
Interpersonal Communication
Scheduling
Editing and proofreading
Schedule Management
Record-keeping
Inventory Control
Workflow Management
Time management abilities
Continuous Improvement
Inventory Management
Adaptability
Appointment Coordination
Administrative Support
Social media knowledge
Administrative background
Microsoft Office Suite
Organizing and Categorizing Data
Document Management
High Volume Phone Inquiries
Documentation and control
Office Equipment Operation
Filing and data archiving
Prioritization
Project Planning
Records Management
Timeline
Middle School Secretary
Douglas Country West Public Schools
06.2020 - Current
Administrative Assistant
Foundation Building Materials LLC
08.2017 - 06.2020
Daycare Owner/Operator
Lil Kidz Depot Daycare
09.2014 - 05.2020
In Home Daycare Owner
Self-employeed
10.2006 - 09.2013
Administrative Assistant
Dave Janke Plumbing
09.1994 - 08.2006
Business
Metropolitan Community College
Graduated -
Valley High School
Similar Profiles
Amy RosenthalAmy Rosenthal
Substitute Teacher, K-12 at Douglas County West SchoolsSubstitute Teacher, K-12 at Douglas County West Schools