Nikki Luke
West Jordan
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
AMC, LLC
06.2012 - Current
- Developed and implemented strategic plans to maximize occupancy rates, resulting in an average occupancy rate of 95%
- Led a team of 12 property management professionals, providing guidance and support to ensure efficient operations
- Analyzed financial statements regularly to identify areas for improvement or cost reduction opportunities
- Managed capital improvement projects including renovations or upgrades to enhance property value
- Developed strong relationships with vendors such as contractors or suppliers ensuring timely completion of work and competitive pricing
- Conducted regular meetings with property owners to provide updates on property performance and discuss strategies for improvement
- Mentored junior property managers, providing guidance on complex issues and fostering professional growth
- Collaborated with the accounting department to ensure accurate financial reporting for each property
- Implemented cost-saving measures such as negotiating vendor contracts and implementing energy-efficient initiatives, resulting in annual savings of 3 to 5%.
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Coordinated property maintenance schedules, ensuring timely completion of repairs and improvements.
- Implemented marketing strategies to attract new tenants, enhancing occupancy rates.
- Developed annual budgets, monitoring expenses to ensure financial stability of properties.
- Analyzed rental market trends to adjust pricing strategies for competitive advantage.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Education
High school diploma -
Northridge High School
Layton, UT05.2011
Skills
- Time management
- Negotiation
- Budgeting
- Communication skills
- Microsoft Office
- Customer service
- Budgeting software
- Supervising experience
- Fair Housing regulations
- Property leasing
- Section 8
- Financial sales
- Leadership
- Administrative experience
- Organizational skills
- Management
- Microsoft Word
- English
- Property management
- Microsoft Outlook
- Data entry
- LIHTC
- Microsoft Excel
- Exceptional oral and written communication skills
- Capital projects management
- Employee motivation and guidance
- Property marketing
- Maintenance management
- Operations management
- Administrative leadership
- Critical thinking
- Client relations
- Customer relations
- Clear communication
- Knowledge of Utah real estate laws
Certification
- Certified Property Manager
- Driver's License
Languages
English - Fluent
Timeline
Property Manager
AMC, LLC
06.2012 - Current
High school diploma -
Northridge High School