Summary
Overview
Work History
Education
Skills
Accomplishments
Community Contributions
Timeline
Generic
Nikki Lund

Nikki Lund

Loveland,Colorado

Summary

Talented and results-oriented creative professional with experience leading teams, managing budgets and developing strategies to engage target audiences. Adept at overseeing a diverse talent team, to accomplish challenging objectives. Excellent communicator, problem solver and detail-oriented manager proficient in business operations and customer needs.

Overview

13
13
years of professional experience

Work History

Lead Cake Decorator

Kroger
11.2023 - Current
  • While My husband is taking care of the camp host duties at the Campground I have elected to instead work offsite.
  • Lead cake decoration operations within a bustling bakery, overseeing the creation of visually stunning and delectable cakes for a diverse clientele.
  • Collaborate with bakery management to develop creative cake concepts and designs, aligning with customer preferences and seasonal trends.
  • Demonstrate expertise in various cake decorating techniques, including fondant sculpting, piping, airbrushing, and sugar crafting, to achieve intricate and customized designs.
  • Maintained meticulous attention to detail throughout the cake decoration process, ensuring precision and quality in every finished product.
  • Manage inventory of decorating supplies and ingredients, monitoring stock levels and coordinating orders to meet production demands.
  • Uphold stringent sanitation and hygiene standards in the decorating area, adhering to food safety regulations and promoting a clean and organized workspace.
  • Provide exceptional customer service, consulting with clients to understand their vision and preferences, and delivering cakes that exceeded their expectations.

Assistant Managers

Pitchfork Fondue
05.2023 - 09.2023
  • Supervised and organized team members in the absence of the Owner, ensuring smooth operations and adherence to established standards.
    Directed and coordinated prep and line cooks for an authentic old-fashioned western cookout, overseeing food preparation, presentation, and quality control.
  • Provided exemplary customer service while managing hosts, bussing staff, and dishwashers, ensuring a seamless dining experience for guests.
    Fostered a positive work environment through effective communication, team building, and conflict resolution, promoting morale and productivity among staff.
  • Maintained a high level of cleanliness and sanitation in dining and kitchen areas, adhering to health and safety regulations and upholding the restaurant's reputation for excellence.
  • Collaborated with management to implement policies and procedures, optimize workflow efficiency, and enhance overall guest satisfaction.
  • Demonstrated versatility and adaptability by performing various roles within the restaurant as needed, contributing to the success and profitability of the establishment.

Bartender

Cal-Am Resorts
12.2022 - 05.2023
  • Skilled bartender in a bustling, full-service restaurant located within a sought-after RV resort, catering to diverse clientele.
    Mastered the art of crafting specialty cocktails, pouring beverages, and delivering exceptional service to patrons, exceeding expectations and enhancing guest satisfaction.
  • Managed high-demand periods with efficiency and poise, ensuring smooth operations during peak dining hours and special events.
    Developed strong product knowledge of wines, spirits, and craft beers, providing personalized recommendations to guests and enhancing their dining experience.
  • Fostered positive relationships with patrons through attentive service, engaging conversation, and a warm, welcoming demeanor, contributing to repeat business and positive word-of-mouth referrals.
    Collaborated closely with kitchen staff and servers to ensure seamless coordination of food and beverage orders, maintaining timely delivery and quality standards.
  • Upheld strict adherence to alcohol service regulations and safety protocols, promoting responsible drinking and a safe, enjoyable environment for guests and staff alike.
  • Played a pivotal role in maintaining the restaurant's reputation for excellence, contributing to its popularity and standing within the RV resort community.
  • Certified food handler/Bartender

Activities Assistants

KOA Camp Resort
05.2022 - 09.2022
  • Orchestrated a diverse range of activities and amenities at a prominent camp resort, including bike rentals, play area supervision, movie nights, and dance parties.
  • Managed the bike rental program, ensuring availability of equipment, facilitating rentals, and maintaining inventory to meet guest demand.
  • Provided attentive supervision and oversight of the resort's play areas, ensuring a safe and enjoyable environment for children and families.
  • Conceptualized and organized engaging movie nights, featuring family-friendly films and creating memorable entertainment experiences for resort guests.
  • Energized the resort atmosphere by coordinating lively dance parties, fostering community spirit and enhancing guest satisfaction.
  • Collaborated with resort staff and management to develop and implement new activities and enhancements, responding to guest feedback and evolving trends in recreational programming.
  • Cultivated positive relationships with guests, fostering a welcoming and inclusive atmosphere that encouraged participation and enjoyment of resort activities.

Assistant Activities Coordinator

Cal-Am Resorts
12.2021 - 05.2022
  • Temporary Activities Director Assistant | RV Resort for Ages 55+

    Developed and executed a comprehensive activities program tailored to the interests of residents aged 55 and older in a vibrant snowbird city.
    Coordinated diverse activities including social gatherings, educational workshops, fitness classes, and outdoor excursions, concerts, large dinners and luncheons, fostering community engagement and satisfaction.
    Monitored activity success through resident feedback and participation rates, adapting programming to meet evolving needs and preferences.
  • Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
  • Recruited local talent for guest workshops or performances, enhancing the cultural richness of our programs.
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
  • Coordinated supply orders, storage and distribution for program.

Activities Directors

Jellystone Park Of Estes
05.2021 - 10.2021
  • Spearheaded the planning and execution of activities at Jellystone Park camp resort, catering to a diverse guest demographic.
    Conceptualized and managed a large-scale Halloween event during the fall season, creating a memorable experience for guests and enhancing the resort's seasonal offerings.
  • Organized and facilitated a wide array of events, including tournaments, crafts, classes, bingo nights, dance parties, character appearances, tours, and more, fostering engagement and enjoyment among guests of all ages.
    Demonstrated versatility by assisting in housekeeping duties as needed, contributing to the overall cleanliness and presentation of resort facilities.
  • Developed and implemented creative programming initiatives to meet guest interests and preferences, adapting activities to align with evolving trends and seasonal themes.
  • Collaborated closely with resort staff and management to coordinate logistics, allocate resources, and ensure seamless execution of planned events and activities.
  • Fostered a welcoming and inclusive atmosphere for guests, providing exemplary customer service and cultivating positive relationships within the resort community.
  • Played a key role in enhancing the resort's reputation as a premier destination for family-friendly recreation and entertainment.

Site Hosts

Georgia State Parks and Historic Sites
11.2020 - 04.2021
  • Fulfilling the role of Site Host for a historic mansion, responsible for maintaining the grounds to impeccable standards.
    Managed weed control initiatives to preserve the aesthetic integrity of the mansion's surroundings, ensuring a visually pleasing environment for visitors.
  • Conducted regular mowing activities to upkeep the lawns and green spaces, contributing to the overall charm and appeal of the historic property.
  • Engaged in light maintenance tasks to address minor repairs and upkeep needs, supporting the preservation of the mansion's architectural heritage.
    Completed seasonal duties in Georgia, leveraging attention to detail and dedication to maintaining the historic site's beauty and functionality.
  • Demonstrated a commitment to preserving and enhancing the mansion's legacy through meticulous care and attention to the grounds.
  • Played a pivotal role in ensuring that the historic mansion remained a welcoming and well-maintained destination for visitors and guests alike.

Owners

Timberland Fence and Landscape LLC
06.2011 - 05.2020
  • Successfully operated a comprehensive property maintenance and landscaping business, consistently maintaining an A+ rating with the Better Business Bureau.
  • Oversaw all aspects of operations, including fence, tree, and landscape services, as well as snow removal, and Irrigation services, ensuring quality workmanship and customer satisfaction.
  • Managed property and HOA maintenance projects, addressing a wide range of client needs with professionalism and attention to detail.
  • Designed and Led fence and deck planning and construction projects, collaborating closely with clients to design and build customized outdoor spaces that exceeded expectations.
  • Spearheaded landscape design and installation initiatives, transforming outdoor environments into aesthetically pleasing and functional landscapes.
  • Prioritized exemplary customer service, fostering positive relationships with clients and earning a reputation for reliability and integrity in the industry.
  • Handled all office duties, including payroll, accounts payable and receivable, tax preparation, and budgeting, demonstrating proficiency in financial management and administrative tasks.
  • Implemented efficient business processes and systems to streamline operations and maximize profitability while maintaining high standards of service delivery.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed large budgets, collaborating with my partner to eliminate redundancies.

Education

Certificate - Family Herbalism

Morgan Botanicals School of Family Herbalism
Loveland, CO
08.2016

Private Pilot License - Private Pilot

The Flying School
Loveland, Colorado
11.2011

Associate of Science - Veterinary Technician

PIMA Medical Institute
Denver, CO
08.1991

High School Diploma -

Alameda High School
Lakewood, CO
01.1989

Certificate - Graphic Design/Computer Art

Warren Occupational Technical Center
Lakewood, CO
06.1989

Skills

  • Former business owner/COO with extensive landscape management and business ownership experience Additionally, but not limited to the following skills:
  • Computer Skills
  • Decision-Making
  • Flexible Schedule
  • Groundskeeping
  • Food and Beverage Operations
  • Environmental awareness
  • Emergency Preparedness
  • Event Marketing
  • Inventory Management
  • Strategic planning and analysis
  • Customer Service
  • Budget Implementation
  • Hand tools
  • Grounds Maintenance
  • Community Relations
  • Food Service Operations
  • Facilities Management
  • Wildlife awareness
  • Special Events Ticketing
  • Operational Efficiency
  • Shift Scheduling
  • Teamwork and Leadership
  • Staff Training
  • Payment Processing
  • Vendor interaction
  • Supply Purchasing
  • Guest experiences
  • Brand Management
  • Personnel Supervision
  • Interviewing and Hiring
  • Conflict Resolution
  • Relationship Building
  • Special Event Coordination
  • Vehicle Maintenance
  • Organizational Skills
  • Dependable and Responsible
  • Critical Thinking
  • Attention to Detail
  • Organization

Accomplishments

Transformed a local haunted house operating on a constrained budget into a nationally recognized attraction, achieving a five-star rating.


Established a business from the ground up and upheld a 5-star rating with the Better Business Bureau.


Attained my private pilot's license and had the privilege of flying various aircraft, leveraging both my skill and network connections.



Community Contributions

Find your Fright Haunted House: 

Loveland, Colorado.

Creative director, project manager, architect, prop and scene construction, 2010 - Present.


Every autumn, Nikki and Her Husband, Scott wholeheartedly dedicate themselves to designing, constructing, and overseeing a team of sometimes 150 actors and support staff, most of whom are under 18 years old. This commitment extends until mid-November, after which they take time off to celebrate Thanksgiving with their family. Their responsibilities encompass various tasks, including designing and organizing the haunted house, coordinating with the fire department to ensure safety regulations are met, promoting the event, and recruiting volunteers. 


In addition, Scott and Nikki have also contributed their expertise in planning and constructing various on-stage production scenes and props for shows like Sweeney Todd and Urinetown. Our unwavering commitment and contributions have made a lasting impact on the non-profit theater and the at-risk kids it serves. 


https://www.reporterherald.com/2018/10/15/harrington-brings-stage-frights-to-majestic-opera-house/, 


https://www.findyourlightnoco.com/haunted-house


Moreover, I have actively contributed to the community as a dedicated Cub Scout Leader and organizer, fostering leadership skills and community engagement among young scouts.


Lastly, I have had the privilege of serving on two other distinct non-profit boards of directors. These boards were directly involved in overseeing programs aimed at enriching the lives of children. In these roles, I played an integral part in strategic decision-making, program development, and ensuring the effective allocation of resources to support youth initiatives and services.

Timeline

Lead Cake Decorator

Kroger
11.2023 - Current

Assistant Managers

Pitchfork Fondue
05.2023 - 09.2023

Bartender

Cal-Am Resorts
12.2022 - 05.2023

Activities Assistants

KOA Camp Resort
05.2022 - 09.2022

Assistant Activities Coordinator

Cal-Am Resorts
12.2021 - 05.2022

Activities Directors

Jellystone Park Of Estes
05.2021 - 10.2021

Site Hosts

Georgia State Parks and Historic Sites
11.2020 - 04.2021

Owners

Timberland Fence and Landscape LLC
06.2011 - 05.2020

Certificate - Family Herbalism

Morgan Botanicals School of Family Herbalism

Private Pilot License - Private Pilot

The Flying School

Associate of Science - Veterinary Technician

PIMA Medical Institute

High School Diploma -

Alameda High School

Certificate - Graphic Design/Computer Art

Warren Occupational Technical Center

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Nikki Lund