Nikki Matkin
Huntsville,AL
Summary
Dedicated professional with extensive experience working in Warehouse Management and Logistics. Background in warehouse materials handling and ordering, shipping and assembly. Proficient in forecasting needs and streamlining daily process issues to effectively increase productivity and meet team and company goals.
Overview
12
12
years of professional experience
Work History
Team Lead - Shipping & Assembly
Parker Hannifin
06.2022 - Current
- Lead daily operations for both the Shipping and Assembly departments, ensuring work is completed safely, accurately, and on schedule.
- Coordinated shipments to customers, achieving on-time delivery and accurate order processing.
- Work closely with the Customer Service team to prioritize customer orders and resolve shipping issues promptly.
- Troubleshot shipping, inventory, and order-related issues, preventing delays and enhancing customer satisfaction.
- Utilized SAP to process shipments, monitor deliveries, manage inventory, and resolve order discrepancies efficiently.
- Communicate with internal departments, including Customer Service, Production, and Warehouse teams, to ensure efficient order processing.
Sales and Warehouse Assistant Manager (Full-Time)
Okaya (USA) Inc.
01.2015 - 01.2021
- Processed expedited shipment requests from customers within 24-hour window, ensuring timely delivery and customer satisfaction
- Scheduling all inbound trucks from Ports and coordinating shipments with customers using their preferred shipment methods
- Facilitated communication between vendors and customers to ensure clarity and understanding.
- Communication liaison between vendors and customers
Education
Johnson High School
Huntsville , ALSkills
- Shipping & Assembly
- Warehouse Operations
- SAP
- Microsoft Office 365
- Leadership
- Precision
Timeline
Team Lead - Shipping & Assembly
Parker Hannifin
06.2022 - Current
Sales and Warehouse Assistant Manager (Full-Time)
Okaya (USA) Inc.
01.2015 - 01.2021
Johnson High School