Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Nikki McCain
Ben Wheeler,TX
Summary
Overview
20
years of professional experience
Work History
BIOLIFE PLASMA SERVICES
TRAINING SUPERVISOR
02.2021 - 10.2023
Job overview
- Managed new employee orientation training process for more than 15 employees each year.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
VANDAL AUTOMOTIVE SERVICES: BEN WHEELER
OWNER
08.2015 - 03.2022
Job overview
- Managed all day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained up-to-date administrative records to monitor operational conditions.
- Founded and managed automotive business, growing revenue to $50,000 in first year
BIOLIFE PLASMA CENTER
CENTER SUPERVISOR
03.2017 - 02.2021
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
LONGHORN SUPPLY, GEORGE, ResponsibilitiNikki McCain
OFFICE MANAGER
02.2012 - 04.2014
Job overview
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed over 50 customer calls per day.
LNM CONSTRUCTION
OWNER
01.2004 - 03.2013
Job overview
- Responsibilities include account payable, accounts receivable, marketing and new hires.
- Interacted with customers by phone, email or in-person to provide information.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Delivered clerical support by handling range of routine and special requirements.
JUST TEE’N MORE
STORE MANAGER
02.2009 - 05.2012
Job overview
- Responsibilities include: overseeing daily production of store, trained new employees, prepared bills, statements and invoices.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed 10+ employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
Tyler Junior CollegeTyler, TX
Certificate from Phlebotomy
2016
University Overview
Alden Community High SchoolAlden, IA
High School Diploma
1994
University Overview
Skills
- Excellent Verbal and Written Communication
- Microsoft Office 365
- Time Management
- Multi-Tasking and Prioritization
- Customer Satisfaction
- New hire on-boarding
Timeline
TRAINING SUPERVISOR
BIOLIFE PLASMA SERVICES
02.2021 - 10.2023
CENTER SUPERVISOR
BIOLIFE PLASMA CENTER
03.2017 - 02.2021
OWNER
VANDAL AUTOMOTIVE SERVICES: BEN WHEELER
08.2015 - 03.2022
OFFICE MANAGER
LONGHORN SUPPLY, GEORGE, ResponsibilitiNikki McCain
02.2012 - 04.2014
STORE MANAGER
JUST TEE’N MORE
02.2009 - 05.2012
OWNER
LNM CONSTRUCTION
01.2004 - 03.2013
Tyler Junior College
Certificate from Phlebotomy
Alden Community High School
High School Diploma
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