Summary
Overview
Work History
Education
Skills
Commitment
References
Leadership Experience
Communication Skills
Timeline
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Nikki M. Chillis

Houston,TX

Summary

I take pride in my work and always eager to learn new things. l am looking for an opportunity to grow with a company that I can create my 5-year goals with.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Claire's Boutique
04.2022 - Current
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Retail Sales Specialist

Dillards Department Store
02.2021 - 08.2023
  • Developed customer relationships by providing product knowledge and offering advice on product selection.
  • Created displays to promote new products or special offers available in-store.
  • Organized promotional activities such as contests or giveaways to increase customer engagement.
  • Greeted customers, answered questions and provided assistance with purchasing decisions.
  • Monitored sales performance against targets set by management team.
  • Maintained an organized work environment to ensure efficient customer service.

Training for Leasing Agent

Memorial Apartments
08.2020 - 09.2020
  • Customer Service, phone and in-person interaction with potential tenants, meet company goals

Admin Clerk

Fields Enterprise Accounting
07.2016 - 01.2017
  • Customer interaction via phone, email and in person to collect information and documents required for Tax Accountant to prepare taxes
  • Categorized transactions into the appropriate expense accounts to Tax Accountant
  • Data entry in Excel with accuracy
  • Developed a rapport and maintained a professional rapport with customers
  • Scheduled appointments, answered phone calls and routed to the correct user, organized file folders .

Education

Tyler Junior College
Tyler, TX

Skills

  • Customer Service
  • Microsoft Suite
  • Quick Learner
  • Team Player
  • Organized
  • Team Leader

Commitment

I take pride in my work and always eager to learn new things. I am looking for an opportunity to grow with a company that I can create my 5-year goals with.

References

Chavonne Lafleur, 346-773-5679, Property Manager, Greystar

Leadership Experience

I am not afraid to take the lead on tasks as needed. Demonstrate leadership by following the leader and can also work well independently.

Communication Skills

I have great interpersonal and social communication skills. Job experiences have required me to diffuse situations and be a team player. I have taken on volunteer assignments to enhance my skill set.

Timeline

Assistant Store Manager

Claire's Boutique
04.2022 - Current

Retail Sales Specialist

Dillards Department Store
02.2021 - 08.2023

Training for Leasing Agent

Memorial Apartments
08.2020 - 09.2020

Admin Clerk

Fields Enterprise Accounting
07.2016 - 01.2017

Tyler Junior College

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Nikki M. Chillis