Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
BusinessDevelopmentManager

Nikki Moreno

Seattle,WA

Summary

Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Private Client
Seattle, WA
02.2024 - 08.2024
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Supported bathing, dressing and personal care needs.
  • Laundered clothing and bedding to prevent infection.

Community Center Assistant

City Of Seatac
SeaTac, WA
04.2023 - 05.2024
  • Provided customer service to patrons of the community center, including answering questions and addressing complaints.
  • Assisted in planning and organizing events for the community center, such as holiday celebrations and summer festivals.
  • Maintained cleanliness of the facility by vacuuming carpets, dusting shelves, and cleaning bathrooms.
  • Greeted visitors upon arrival and directed them to appropriate areas within the facility.
  • Organized and distributed promotional materials to advertise upcoming events at the center.
  • Conducted tours of the facility for interested groups or individuals.
  • Monitored security cameras throughout building to ensure safety of staff and patrons.
  • Provided technical support for audio and visual equipment used during events hosted at the center.
  • Performed administrative duties such as filing paperwork, preparing correspondence, and scheduling appointments.
  • Set up facility areas with supplies, tables and chairs for planned activities.
  • Monitored group safety and quickly intervened to end unsafe behaviors.
  • Enforced rules and regulations of recreational facilities to maintain discipline and safety.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Administered first aid and notified emergency medical personnel.
  • Investigated suspicious activities or behavior within the facility and reported findings to appropriate personnel.
  • Inspected premises regularly to identify potential security risks or hazards and took corrective action as needed.
  • Monitored access control systems including CCTV surveillance equipment.
  • Reported any maintenance issues or damages observed while on duty to facilities management team.
  • Set up equipment and configured settings for optimal performance.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Conducted regular check-ins throughout the scheduled event(s) with the renters and their attending guests.

Chef

Holiday Inn Express Hotel Suites
Dallas, TX
07.2022 - 08.2022
  • Prepared and cooked breakfast foods such as eggs, bacon, pancakes, French toast, omelets, waffles and other items according to recipes.
  • Cleaned and sanitized work areas, equipment and utensils.
  • Stocked food supplies in the kitchen.
  • Ensured proper storage of food items at appropriate temperatures.
  • Monitored product freshness and rotation.
  • Organized all ingredients needed for menu items prior to shift start time.
  • Followed all sanitation guidelines established by health department regulations.
  • Checked temperature of ovens, grills and other cooking equipment regularly.
  • Managed multiple tasks simultaneously while maintaining accuracy of orders placed.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Bussed tables by removing used tableware between courses and providing fresh tableware when needed.
  • Filled salt shakers and sugar holders before each shift started.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Production Line Worker

Dhaliwal Laboratories
Dallas, TX
05.2022 - 08.2022
  • Assisted in the assembly of parts for production lines.
  • Maintained quality standards throughout the manufacturing process.
  • Monitored inventory levels and restocked materials as needed.
  • Reported defective products to supervisors for further investigation.
  • Followed safety protocols while operating equipment or handling hazardous materials.
  • Completed job orders by following instructions from supervisors or team leads.
  • Tested finished goods to ensure they met customer specifications prior to shipment.
  • Loaded, unloaded, and moved raw materials using hand trucks or pallet jacks.
  • Supported coworkers with tasks related to assembly line operations.
  • Monitored production line, watching for pile-ups or jams.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Wrapped each loaded pallet securely using stretch film wrappers and shrink-wrapping machines.
  • Assembled cartons and applied pads to crate to prepare for product packing.

Delivery Driver

Morel Industries
Arlington, WA
08.2021 - 03.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Assisted warehouse personnel in packing orders when necessary.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Sorted and stacked finished parts from the cooling area for shipment or storage purposes.
  • Marked defects on castings that did not meet quality standards prior to shipping them out.
  • Repaired minor defects on castings using hand-held grinding tools, hammers, chisels.
  • Loaded, unloaded, and moved pallets of raw materials with a forklift.
  • Operated machinery to package and label finished products.
  • Assisted in identifying discrepancies between physical inventories and computer records.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Retail Sales Associate

Miller Paint
Kirkland/Lynnwood, WA
06.2018 - 07.2021
  • Greeted customers upon entering the store and provided assistance.
  • Offered suggestions for additional items that may be of interest to customers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.
  • Mixed paint according to product specifications and color matching requirements.
  • Selected appropriate brushes, rollers, and other tools for the job.
  • Consulted with customers, contractors regarding color selection, finishes, and other preferences.
  • Developed custom color palettes for clients using a variety of paints and stains.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Assisted customers with selecting the right paint, supplies and tools for their projects.
  • Mixed custom colors to match customer needs using a computerized color matching system.
  • Cleaned up spills promptly using appropriate cleaning agents and equipment.
  • Followed established procedures for mixing, measuring, tinting and blending paints and stains.
  • Scheduled orders for special orders from vendors and suppliers.
  • Assisted in loading and unloading delivery trucks as needed.
  • Received incoming shipments of paint, checked them against invoices, tagged items accordingly and moved them into designated storage areas.
  • Delivered purchased items to customers' and contractors' vehicles/job site upon request.
  • ( Also worked at the Lynnwood, Wa location)

Order Fulfillment Associate

HD Supply
Kent, WA
11.2018 - 12.2018
  • Packaged items for shipping following established procedures.
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.
  • Utilized barcode scanners to track all merchandise movements accurately.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Processed daily orders through multi-carrier manifest system.
  • Pulled and packed products from shelves based on customer orders.
  • Tracked merchandise movements using RF scanners.
  • Prepared domestic and international shipments for transportation.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Placed products on conveyors for final wrapping and shipment.
  • Loaded items onto conveyors for processing or packing in accordance with established procedures.
  • Adjusted speed settings according to product specifications or production requirements.
  • Monitored the flow of products along the conveyor system to detect jamming or malfunctioning components.

Food Preparation Worker

Amazon
Seattle, WA
01.2018 - 12.2018
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Measured ingredients required for specific food items being prepared.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Maintained cleanliness of floors in the kitchen area throughout shift.
  • Worked in fast-paced, ever-changing environment.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
  • Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders.

Tow Truck Dispatcher

A-Seattle Towing
Seattle, WA
07.2018 - 09.2018
  • Answered incoming calls and dispatched tow truck drivers to customer locations.
  • Monitored driver progress and updated customers on estimated arrival times.
  • Recorded information such as vehicle type, location, and customer details in the database.
  • Assigned appropriate vehicles for each job based on distance and availability.
  • Provided instructions to drivers regarding pick-up and delivery of vehicles.
  • Maintained communication between drivers and customers throughout the process.
  • Ensured that all service requirements were met according to company policies and procedures.
  • Managed daily paperwork including invoices, reports, logs.
  • Scheduled regular maintenance for fleet vehicles as needed.
  • Reviewed GPS data from trucks to confirm routes taken by drivers.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Arranged for towing and storage or impound of abandoned vehicles.
  • Processed customer requests for emergency roadside assistance services including towing, tire changes, fuel delivery, jump-starts, lockouts, and winching.
  • Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
  • Assisted in the recovery of stolen vehicles by providing information to law enforcement agencies.
  • Advertised upcoming auctions through various media outlets such as newspapers, radio, television, and online platforms.
  • Maintained accurate records of all transactions related to the auction process.
  • Communicated with vendors regarding inventory availability for upcoming auctions.
  • Researched potential buyers prior to an auction to determine their financial capability to purchase items at the highest price possible.
  • Calculated sales taxes on purchases made at auctions and collected them from customers as required by law.
  • Conducted post-auction follow-up activities, such as providing delivery services for purchased items, or making arrangements for pick-up or drop-off of sold vehicles.
  • Performed administrative tasks such as filing paperwork, preparing reports, and responding to emails related to auctions.
  • Made copies, filed sales receipts and orders, sent faxes, wrote sales contracts and executed other general office organization duties.
  • Monitored reports to identify claims issues and worked with adjusters to resolve problems.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Following state and company protocol of a DUI impounded vehicle hold and release process.
  • Releasing vehicles to auto insurance agencies for claims processing.

Caregiver

SEIU
Seattle, WA
01.2015 - 09.2017
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Instructed family members on how to provide bedside care.

Gas Station Attendant

Shell Gas Station
Heppner, OR
05.2017 - 07.2017
  • Operated cash register to process customer transactions accurately and efficiently.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Performed daily inventory checks on various products to ensure adequate stock levels.
  • Verified age requirements for purchase of alcohol and tobacco products.
  • Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
  • Ensured all store policies were adhered to by customers at all times.
  • Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
  • Recorded sales information into computerized system accurately and timely.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Checked receipts against product sold for accuracy before returning change to customers.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
  • Processed customer payments, counted money in cash drawers and balanced receipts with sales.
  • Verified age of customers purchasing alcohol or tobacco products with valid ID.
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Monitored fuel tank levels throughout the day to ensure adequate supply at all times.
  • Reported any discrepancies or irregularities found during shift to manager immediately.
  • Checked temperatures of all cooked foods regularly to ensure proper cooking temperature was maintained.
  • Kept work area clean and organized at all times in compliance with health codes regulations.
  • Performed daily cleaning duties including washing dishes, emptying grease traps, sweeping floors.
  • Created and maintained accurate records of permit sales, applications, and related documentation for personal firewood cutting

Fire Watcher

Agrilabor Staffing
Umatilla, OR
09.2016 - 01.2017
  • Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
  • Removed flammable materials from reach of ignition sources to minimize fire risk.
  • Stood ready with fire suppression equipment such as fire extinguishers to watch for flare-ups.
  • Warned other personnel of danger or to evacuate, using verbal or other prearranged methods of communication.
  • Protected individuals by restricting public access to areas of high-risk and known hazard.
  • Remaining alert at all times while on duty by being aware of surroundings.
  • Responded quickly and efficiently to reports of smoke or other signs of a possible fire within a facility.
  • Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.

Agricultural Worker

Atkinson Staffing
Hermiston, OR
07.2016 - 09.2016
  • Inspected crops for signs of disease and pests, reporting findings to supervisor.
  • Harvested crops at the appropriate time, ensuring quality control standards were met.
  • Recorded data on planting activities such as seed varieties used, soil amendments added, dates planted and harvested.
  • Tested soil pH levels with a meter device before planting new crops.
  • Collected and recorded growth, production and environmental data while under heated observation.

Plant Worker

Atkinson Staffing
Hermiston, OR
07.2016 - 09.2016
  • Inspected food products for quality assurance purposes.
  • Packaged processed food items according to established guidelines.
  • Assisted in the preparation of ingredients for use in food production processes.
  • Monitored temperature gauges on machinery to ensure efficient operation.
  • Lifted and moved heavy boxes of supplies from storage area to production line.
  • Maintained accurate records of all production activities including quantity produced, quality control results, and machine maintenance logs.
  • Transported finished product from production line to designated storage area using forklift truck or other material handling equipment.
  • Organized raw materials into batches ready for processing operations.
  • Weighed portions accurately according to established standards before packaging them for distribution.
  • Stacked processed goods onto pallets for transport to warehouse or customer locations.
  • Checked finished items against company quality standards.
  • Recorded batch production data to maintain adequate inventory.

Caregiver, Special Needs

State of Washington DSHS
Federal Way, WA
04.2015 - 09.2015
  • Contributed to the development of life skills including communication and mobility.
  • Maintained a comprehensive understanding of clients' physical and emotional conditions.
  • Aided clients in participating in community integration activities including recreational outings, shopping trips, and social gatherings.
  • Managed various recreational programs such as games, music sessions and artistic endeavors that boosted client's creative expression.
  • Generated a sense of companionship through conversing, playing board games, and sharing stories.
  • Cultivated a trusted bond between clients, their families, and myself through open communication.
  • Provided temporary relief and aid to families of individuals with disabilities.

Skills

  • Verbal Communication
  • Conflict Resolution
  • Leadership
  • Interpersonal communication
  • Dependable and Responsible
  • Multitasking
  • Computer Skills
  • Customer Relations
  • Administrative and Office Support
  • Customer Relationship Management (CRM)
  • Appointment Scheduling
  • Multi-Line Telephone Systems
  • Complex Problem-Solving
  • Time Management
  • Organizing and Categorizing
  • Flexibility
  • Adaptability

Certification

  • CPR/FIRST AID

Languages

Spanish
Limited

References

References available upon request.

Timeline

Caregiver

Private Client
02.2024 - 08.2024

Community Center Assistant

City Of Seatac
04.2023 - 05.2024

Chef

Holiday Inn Express Hotel Suites
07.2022 - 08.2022

Production Line Worker

Dhaliwal Laboratories
05.2022 - 08.2022

Delivery Driver

Morel Industries
08.2021 - 03.2022

Order Fulfillment Associate

HD Supply
11.2018 - 12.2018

Tow Truck Dispatcher

A-Seattle Towing
07.2018 - 09.2018

Retail Sales Associate

Miller Paint
06.2018 - 07.2021

Food Preparation Worker

Amazon
01.2018 - 12.2018

Gas Station Attendant

Shell Gas Station
05.2017 - 07.2017

Fire Watcher

Agrilabor Staffing
09.2016 - 01.2017

Agricultural Worker

Atkinson Staffing
07.2016 - 09.2016

Plant Worker

Atkinson Staffing
07.2016 - 09.2016

Caregiver, Special Needs

State of Washington DSHS
04.2015 - 09.2015

Caregiver

SEIU
01.2015 - 09.2017

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Nikki Moreno