Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIKKI NEWBALL

Hallandale

Summary

Dependable professional adept at thriving in fast-paced environments and adapting to changing daily needs. Quick learner with keen attention to detail, consistently demonstrating a strong work ethic. Actively seeks opportunities to exceed expectations, enhance processes, and improve organizational efficiency. Committed to delivering high-quality results while fostering a collaborative team atmosphere.

Overview

8
8
years of professional experience

Work History

Production Manager

The Alison Group
09.2022 - Current
  • Coordinate between sales representatives, production team, and vendors to ensure accurate and timely fulfillment of promotional and packaging orders.
  • Manage order entry, track production timelines, and communicate updates to clients throughout the process.
  • Review proofs, purchase orders, and artwork for accuracy before production approval.
  • Source products and materials from domestic and international vendors; request quotes and negotiate pricing to meet client budgets.
  • Maintain organized production schedules and documentation to support on-time delivery and client satisfaction.
  • Assist with client presentations, samples, and mockups to support sales efforts.
  • Resolve order or shipment issues quickly through proactive communication with suppliers and internal departments.
  • Support the sales team with administrative tasks such as invoicing, data entry, and CRM management.
  • Contribute to process improvements by identifying bottlenecks and suggesting workflow efficiencies.
  • Help ensure product quality control through proofing and pre-production checks.

Shift Manager/Key Holder

Black Bean Deli
10.2019 - 04.2022
  • Trained and mentored team members to promote company policies and service standards.
  • Met guest needs and resolved service issues to deliver customer satisfaction.
  • Delegated tasks to oversee store opening and closing functions.
  • Promoted credit and loyalty programs to achieve objectives.
  • Managed cash drawer drops and prepared daily bank deposits to secure finances.
  • Reported suspicious behavior or inventory issues to support loss prevention.
  • Monitored the work of front-line staff and worked with employees to correct problems and improve processes.
  • Delegated assignments based on the employees' knowledge and abilities.
  • Provided customer service by greeting and assisting customers and responding to inquiries and complaints.
  • Directed employees to replenish inventory and keep shelves presentable, consistently driving sales with attractive displays.

Shift Manager/Key Holder

Firehouse Subs
06.2017 - 06.2017
  • Met guest needs and resolved service issues to deliver customer satisfaction.
  • Managed cash drawer drops and prepared daily bank deposits to secure finances.
  • Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Monitored the work of front-line staff and worked with employees to correct problems and improve processes.
  • Trained and mentored employees to boost individual and team performance.
  • Managed store operations and delivered excellent customer service to build customer loyalty and retention.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
06.2021

Skills

  • Organization
  • Problem-solving
  • Teamwork
  • Analytical thinking
  • Multitasking
  • Prioritization
  • Task prioritization
  • Verbal communication
  • Written communication
  • Customer support

Timeline

Production Manager

The Alison Group
09.2022 - Current

Shift Manager/Key Holder

Black Bean Deli
10.2019 - 04.2022

Shift Manager/Key Holder

Firehouse Subs
06.2017 - 06.2017

Bachelor of Science - Psychology

University of Central Florida

Similar Profiles

CREATE PROFILE