Certified Agile Coach, Scrum Master, and Project Manager with a successful record of guiding teams through Agile, SAFe, and Waterfall methodologies to improve software development processes. Proficient in SDLC methodologies and skilled in utilizing advanced project management tools like JIRA and Confluence to promote cross-functional team leadership and foster strong stakeholder relationships. Acknowledged for driving teams towards innovative practices and continuous improvement, paving the path for future advancements in technology and process optimization.
Hi, I’m
NIKKI OGUNGBE
Atlanta,GA
Summary
Overview
11
years of professional experience
1
Certification
Work History
Motorola Solutions
Agile Scrum Master/Project Manager
10.2021 - Current
Job overview
- Led the successful implementation of large-scale enterprise Salesforce projects through effective scope, timeline, and budget management
- Understand the full end-to-end delivery life cycle, from vision/strategy, and user experience design through development and release, working closely with a project with the project team to ensure successful delivery through an integrated delivery model
- Develop, maintain, and manage detailed project plans, RAID logs, and critical path items for all assigned initiatives
- Allocate, assign, and optimize onshore and offshore resources across programs and projects and effectively work across multiple time zones
- Partner collaboratively with PMO, Product, Stakeholders, and IT team members to achieve objectives
- Maintain team level backlog that clearly describes priority and upcoming themes for refinement
- Keep the product backlog clean
- Ensures the backlog balances business outcomes and risk, recommends changes
- Leverage burndown charts and other relevant metrics to assess and manage the team’s progress against release plans
- Champion team in following standards and working agreements including but not limited to; definition of ready, definition of done, test driven development, clean code standards, and documentation
- Recommend process improvements
- Improve your application and team processes collaboratively through retrospective and continuous learning environment engagement
- Own and mentor others in effective process improvement
- Heightened focus on using Test Driven Development to prevent defects and decrease post deploy production incidents
- Monitors the health of the teams, recognizes and acts on coaching opportunities to increase team health
- Recognize upstream and downstream impacts; communicate effectively both verbally and in writing
- Gain insight; know your application design & data; support and critique solutions recommended by team
- Understand the business processes your application supports
- Guided teams in embracing Agile, boosting efficiency, and reducing incidents by fostering test-driven development
- Streamlined processes, enhancing team productivity, and ensuring high-quality backlog management for optimal outcomes
- Introduced process improvements, elevating team standards and application health through continuous learning
- Mentored teams in Agile principles, improving team dynamics and promoting a culture of continuous improvement
- Managed and analyzed team metrics to align with release plans, ensuring clear communication and effective solutions
- Drove Agile adoption, reducing incidents by fostering test-driven development, enhancing team efficiency
Prairie Consulting
Scrum Master/IT Project Manager
03.2021 - 10.2021
Job overview
- Company Overview: (Salesforce/Chat bot)
- Led Scrum teams at Motorola Solutions by project delivery by 30% through efficient sprint planning
- Drove Scrum team efficiency, boosting project delivery by optimizing sprint planning
- Identifying Risks: proactively identifying risks or delays and developing mitigation strategies
- Fostered collaborative team environment that enhanced project delivery efficiency
- Tracked completion of tasks and milestones to ensure that project remains on schedule
- Streamlined Agile processes, enhancing team productivity and reducing time to market by implementing innovative project management strategies
- Championed adoption of Scrum, driving culture shift towards continuous improvement
- (Salesforce/Chatbot)
DEEL Media Advertising & Marketing
Scrum Master
03.2018 - 02.2021
Job overview
- Company Overview: (Digital Signage Solutions/Mobile Application)
- Championed agile scrum to boost team productivity and quality, ensuring efficient releases
- Innovated end-to-end automation using .NET, reducing manual errors, and enhancing build quality
- Collaborated closely with Product Owner to improve backlog efficiency through agile practices
- Utilized high-collaboration techniques to increase team throughput and enhance feature delivery
- Managed Agile/Scrum processes effectively, refining team and client process fluency
- Spearheaded agile transformation, enhancing team collaboration and workflow efficiency
- Implemented innovative automation, reducing manual errors, and improving deployment speed
- Mentored teams in agile practices, fostering a culture of continuous improvement and learning
- Oversaw all facets of Agile/Scrum processes, ensuring meticulous execution and client satisfaction
- Spearheaded Interactive kiosks or touchscreen displays for product browsing, self-checkout, or wayfinding. This help improve customer interactions by 20 percent.
FIS Global
Scrum Master
12.2016 - 01.2018
Job overview
- Spearheaded cloud migration, ensuring smooth transition and operational excellence
- Boosted team productivity by creating a learning and fun environment
- Implemented Agile methodologies, enhancing project delivery efficiency
- Introduced process changes, increasing team velocity
- Reduced defect backlog by over 99%, improving product quality
Emory Decatur Hospital, Emory Healthcare
Scrum Master
01.2014 - 11.2016
Job overview
- Spearheaded agile reporting, enhancing team velocity with strategic metrics
- Initiated a backlog grooming strategy, optimizing product workflows
- Managed zero-downtime biweekly software updates, ensuring quality control
- Mentored a team of five, instilling agile practices for efficient project delivery
- Boosted team performance by 25% through agile metrics analysis
Education
STRAYER UNIVERSITYAtlanta, GA
Master's Degree
01.2013
University Overview
OLABISI ONABANJO UNIVERSITY
Bachelor's Degree
01.2001
University Overview
Skills
Skills
- Agile Development and BestPractices
- Agile Frameworks - Scrum,Kanban,SAFE
Kanban, XP - JIRA & JIRA Portfolio,ServiceNow,Salesforce ,SAP,Devops ,Jenkins &Dynatrace
- MS Excel, Power point, Smartsheet
- Continuous Integration,
- Automated Testing Metrics & Trend Reporting, Risk assessment & Problem solving
Certification
- Scale Agile Framework (SAFe 6.0) Scrum Master
- Professional Scrum Master (PSM) I
- CRISC-Certified in Risk and Information Systems Control.
- ICAGILE CERTIFIED PROFESSIONAL-Agile Coaching ICP-ACC
- Project Management Professional Certification (PMP), Project Management Institute
Accomplishments
Accomplishments
- Improved customer satisfaction ratings by 20% by you prioritizing proactive communication, actively solicit customer feedback throughout the project lifecycle, addressing concerns promptly, tailoring project delivery to specific client needs, and consistently exceeding expectations by delivering added value beyond the initial scope.
- Help optimize the software development process by focusing on what is most important and avoiding unnecessary tasks. This allowed to deliver high-quality products within budget and timeline. By optimizing the development process, teams were able eliminate waste and maximize cost savings.
Languages
English
Full Professional
Interests
- Dancing
- Enjoy participating in walking and meditating for overall physical and mental well-being
- Documenting and sharing travel experiences
Timeline
Agile Scrum Master/Project Manager
Motorola Solutions
10.2021 - Current
Scrum Master/IT Project Manager
Prairie Consulting
03.2021 - 10.2021
Scrum Master
DEEL Media Advertising & Marketing
03.2018 - 02.2021
Scrum Master
FIS Global
12.2016 - 01.2018
Scrum Master
Emory Decatur Hospital, Emory Healthcare
01.2014 - 11.2016
STRAYER UNIVERSITY
Master's Degree
OLABISI ONABANJO UNIVERSITY
Bachelor's Degree
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