Nikki Pennington
McLeansboro,IL
Summary
Results-driven professional with strong communication and adaptability skills. Experienced in managing client portfolios and providing tailored support, contributing to improved client relationships and operational efficiency.
Overview
7
7
years of professional experience
Work History
Commercial Account Manager
Peoples National Bank
McLeansboro, IL
02.2023 - Current
- Managing client portfolios for 2 lenders, ensuring optimal service levels and relationship maintenance.
- Strengthened partnerships with clients through proactive communication and tailored support initiatives.
- Process daily mail, managed 30+ emails and phone calls from lenders daily.
Commercial Loan Assistant
First Bank of Carmi
Carmi, IL
09.2022 - 02.2023
- Processed commercial loan applications, ensuring compliance with regulations and internal policies.
- Maintained organized records of loan files, improving retrieval efficiency and audit readiness.
- Monitored loan disbursement processes, ensuring timely funding for approved applications.
Mortgage Processor
Peoples National Bank
Mt. Vernon, IL
06.2019 - 09.2022
- Reviewed and verified loan documentation for compliance with federal regulations and bank policies.
- Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
- Ensured seamless handover of approved loans to the closing department by providing complete and accurate documentation packages.
Education
High School Diploma - Paralegal Science
Eastern Kentucky University
Richmond, KY12-2026
Skills
- Document drafting
- Legal document preparation
- Legal writing Proofreading
- Brief writing
- Legal correspondence
- File and records management
- Critical thinking
- Attention to detail
- Multitasking
Timeline
Commercial Account Manager
Peoples National Bank
02.2023 - Current
Commercial Loan Assistant
First Bank of Carmi
09.2022 - 02.2023
Mortgage Processor
Peoples National Bank
06.2019 - 09.2022
High School Diploma - Paralegal Science
Eastern Kentucky University