Nikki Perry
Chesapeake,VA
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant
Harmony At Oakbrooke
09.2020 - 10.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- worked reception area
- greeted customers, answered phone calls, took messages, handled correspondence
Order Processor
QVC Call Center
09.2018 - 01.2019
- Input order information into system and updated customer accounts to document and track customer orders.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Developed and implemented strategies to increase efficiency in order processing.
- Communicated with customers to address order inquiries, changes and cancellations.
Personal Care Aide
Humanity Care
09.2013 - 04.2016
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed rapport to create safe and trusting environment for care.
- Assisted patients with self-administered medications.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Documented vitals, behaviors, and medications in client medical records.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
GED -
Oscar F. Smith High School
Chesapeake, VA06.1999
Skills
- Meal Planning and Preparation
- Compassionate Patient Care
- Care Plan Implementation
- Medication Management
- Customer Relations
Timeline
Personal Care Assistant
Harmony At Oakbrooke
09.2020 - 10.2023
Order Processor
QVC Call Center
09.2018 - 01.2019
Personal Care Aide
Humanity Care
09.2013 - 04.2016
GED -
Oscar F. Smith High School
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