Summary
Overview
Education
Skills
Accomplishments
Certification
Work History
Timeline
Hi, I’m

Nikki Pinon

Corporate Trainer
Austin,Texas
Nikki Pinon

Summary

Built a career in mortgage and banking since 2003 and found passion for adult education during it. Focused on leadership and management development as well as technical and software- based training. Comfortable teaching small and large scale in person classes as well as facilitating engaging web-based materials. Extensive experience building training materials, technical writing and managing learning management system for Fortune 500 company and working in an AGILE work environment. Dynamic in on-demand training experiences including call center. Strong passion for providing excellent customer service whether internal and external as taught when worked at Disney. A strong sense of being able to recognize talent in others through conversation and interviews. Works well under pressure and maintains a positive attitude. Self-motivated in all projects, big or small. Strong verbal and written communication skills with an eye for attention to detail.

  • Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
  • Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to work with integrity, detail oriented and open communication developed over 5+-year career to a growth-oriented role.
  • Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
Certification
6
years of professional experience

Education

University of Phoenix

Bachelor of Business

University Overview

Certificate of Marketing

University Overview

Skills

  • Learning Management Systems
  • Employee Training
  • Training & Development
  • New Hire Orientations
  • Microsoft Office proficient
  • E-Learning
  • Lesson Planning
  • Curriculum Selection
  • Course Development
  • Company Policy Compliance
  • Performance Monitoring
  • Staff Training
  • Training Assessment
  • Course Design
  • Motivational Speaking
  • Observations and Evaluations
  • Staff Presentations
  • Learning Techniques
  • New Employee Training
  • Video Conferencing
  • Adult Learning Theories
  • Informational Packets
  • Human Resources
  • Customer Needs Assessments
  • Progress Assessment Skills
  • Corporate Communications
  • Educational Material Development
  • Technology Integration
  • Training Manuals and Processes
  • Resource Coordination
  • Online Training
  • Individualized Instruction
  • Team-Building Activities
  • Classroom Expertise
  • Record Videos
  • Innovative Training Approaches
  • Improve Job Skills
  • Participant Recruitment and Placement
  • Coaching and Development
  • Corporate Training Programs
  • Facilitate Group Discussions
  • Orientation Procedures
  • Mentorship
  • Psychology
  • Marketing

Accomplishments

Accomplishments
  • HOMEBRIDGE FINANCIAL, AUSTIN, TX
  • CORPORATE TRAINER
  • OCTOBER 16, 2020 - CURRENT
  • Facilitate the Following: New Hire Orientation (Webinar,) Sales
  • Training (New Hire Sales)
  • Prepare class materials, schedules/class syllabus
  • Develop curriculum for Communication courses, and Sales courses
  • Develop Facilitator Guides and Participant Guides and create other participant materials needed
  • Provide feedback on all training content and curriculum with leaders

Certification

Strength Finder Disney Institute’s Leadership Excellence Certificate Certificate in public speaking through Toastmasters International NIKKI PINON TRAINING SPECIALIST

Work History

HomeBridge Financial Services, Inc
Austin, TX

Corporate Trainer
10.2020 - 04.2023

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

DHI Mortgage Company
Austin, TX

Corporate Trainer
09.2017 - 10.2020

Job overview

  • Collaborated with management to identify company training needs and scheduling.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Created training programs and instructional materials to further educate personnel.
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Prepared educational materials such as module summaries, videos and informational packets.
  • Authored, updated and implemented training procedures.
  • Developed training programs to meet company objectives.
  • Held demonstrations and one-on-one coaching sessions on use of sales systems.
  • Developed effective training manuals, modules and teaching aids.
  • Led cross-functional training for external and internal clients and created all training materials and exams.
  • Held online and conference call training session to accommodate off- site employees.
  • Selected curriculum and developed lesson plans to educate employees on specific mortgage products and soft skills topics.
  • Developed and responded to incoming and outgoing correspondence.

Timeline

Corporate Trainer
HomeBridge Financial Services, Inc
10.2020 - 04.2023
Corporate Trainer
DHI Mortgage Company
09.2017 - 10.2020
University of Phoenix
Bachelor of Business
Certificate of Marketing
Nikki PinonCorporate Trainer