Nikki Posey
Fairburn,GA
Summary
Proven achiever with extensive experience at Intergrated Merchandising Solutions, I enhanced customer satisfaction through meticulous order fulfillment and strategic cross-training initiatives. Skilled in order picking and adept at adapting to change, I spearheaded efforts that significantly reduced order processing times. My leadership ensured team adaptability, maximizing productivity and meeting critical deadlines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Senior Distribution Associate
Intergrated Merchandising Solutions
03.2011 - Current
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
- Prioritized and rearranged tasks to meet changing demands.
- Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.
- Reduced order processing times through effective coordination with team members and cross-functional departments.
- Collaborated with team members to meet daily production goals and deadlines.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
GED -
Atlanta Technical College
Atlanta, GA02.1999
Skills
- Order Picking
- Loading and unloading
- Adaptable to change
- Shipping and receiving
- Order Filling
- Deadline Adherence
- Package labeling
- Item Sorting
- Prioritization
- Order Checking
- Organizational Skills
- Self Motivation
Timeline
Senior Distribution Associate
Intergrated Merchandising Solutions
03.2011 - Current
GED -
Atlanta Technical College
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