Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Punsalan

Oxnard,CA

Summary

I am a hardworking and enthusiastic individual trained in every facet of successful work. Because of this, I am able to stay on top of current and expected demands, quickly realigning tasks to handle needs. I am a highly motivated team player with passion for helping and providing a positive service to others. Through experience I have developed excellent organizational and communication skills while providing individualized assistance and support. I am constantly striving for improvement, and I continue to seek opportunities to enhance my skills, taking on new challenges that promote both professional and personal growth.

Overview

6
6
years of professional experience

Work History

Barista

Palm And Boy Coffee
09.2023 - Current
  • Prepares coffee, espresso drinks, and other beverages, ensuring quality and consistency while operating equipment such as espresso machines and grinders.
  • Greets and assists customers with orders, providing recommendations, and ensuring a positive and efficient experience.
  • Accurately processes transactions using the POS system, handles cash, maintains a balanced register, and closes the register daily.
  • Implements effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
  • Works efficiently with team members in order to create a productive and positive environment for both employees and customers.

Paraeducator

Oxnard School District
02.2022 - 06.2023
  • Assisted teachers and worked individually with students with special needs
  • Monitored student classroom and outdoors activities to promote student safety
  • Delivered personalized educational, behavioral and emotional support to individual students to promote positive learning outcomes
  • Assisted teachers with classroom management and document coordination to enhance classroom productivity.

Student Intern

Naval Facilities Engineering Center
05.2019 - 05.2020
  • Performed general clerical work
  • Scanned technical reports to electronic files
  • Inputted, updated, revised, sorted, calculated and manipulated information in a database.

Coach

Alias Dance Company
08.2018 - 08.2019
  • Led a group of 30+ kids ranging in the ages of 7-12 years old
  • Interacted with children and directed the team in a professional manner
  • Communicated with parents that had any questions pertaining to the team or their child
  • Assisted children during performance events and competitions.

Shift Lead

Afters Ice Cream
06.2018 - 05.2019
  • Served and interacted with customers while maintaining friendly and professional customer service
  • Informed customers about the products served
  • Handled transactions and money to and from each customer
  • Performed daily maintenance and cleaning duties throughout the store
  • Directs team members of which tasks to perform in order to keep the store presentable
  • Accurately processed and reconciled shift payment transactions
  • Trained and developed new team members to company standard.

Education

Bachelor of Arts - Liberal Studies

California State University Channel Islands
Camarillo, CA
05.2024

Associate of Arts - Elementary Education

Oxnard College
Oxnard, CA
01.2021

Skills

  • Adaptability
  • Teamwork
  • Leadership Skills
  • Communication
  • Ability to Multitask
  • Fast Learner
  • Customer Service
  • Communication Skills
  • Creative Problem Solving
  • Reliability and punctuality
  • Task Prioritization Expertise

Languages

English

Timeline

Barista

Palm And Boy Coffee
09.2023 - Current

Paraeducator

Oxnard School District
02.2022 - 06.2023

Student Intern

Naval Facilities Engineering Center
05.2019 - 05.2020

Coach

Alias Dance Company
08.2018 - 08.2019

Shift Lead

Afters Ice Cream
06.2018 - 05.2019

Associate of Arts - Elementary Education

Oxnard College

Bachelor of Arts - Liberal Studies

California State University Channel Islands
Monica Punsalan