Versatile and dynamic professional with a background in hospitality and customer service, notably as a Shift Manager at Carl’s Jr. Excelled in team leadership, problem-solving, and operational efficiency, enhancing customer satisfaction and retention. Proficient in Microsoft Office and adept at fostering positive relationships, demonstrating a blend of excellent communication skills and adaptability.
Learned how to handle various breeds of dogs
Clip nails
Washed coats
Cut coats according to breed, and according to owner specifics
Greeted guest manage, seating, insured, efficient, dining, flow handled reservations, boosting guest satisfaction
Coordinated seating to optimize table turnover
Worked with team to maintain a welcoming atmosphere
Welcome guest warmly, ensuring a positive first impression
Efficiently managed seating to optimize server rotation
Accurately took drink orders And communicated daily specials
Maintain cleanliness of dining area to enhance guest experience
Reset tables promptly to ensure readiness for new guests
Managed multiple dining sections efficiently, ensuring optimal table turnover and guest satisfaction through proactive communication with kitchen staff
Enhanced customer satisfaction through swift table preparation accurate wait times estimates and strategic abilities while maintaining service excellence
Supported team operations during peak hours, demonstrating adaptability and strong multitasking abilities while maintaining service excellence
Managed scheduling and daily deposits insurance, smooth operations and financial accuracy
Opened a new store establishing operational standards and training staff
Resolved guest complain complaints improving service quality And customer retention
Interviewing candidates selecting qualified staff members to maintain service excellence
Let a diverse team of 10 to 15 staff members optimizing scheduling and maintaining quality standards while reducing operational costs through efficient inventory management
Manage daily cash operations reconciled accounts and maintain financial accuracy while ensuring company policy.
Flagging certificate
Flagging certificate