Nikki Ray

Acquired skills in managing diverse dog breeds.

Clipped nails

Washed coats

Tailored coats to match specific breeds and owner preferences.

Welcomed guests.

managed seating to ensure efficient, dining flow, boosting, guest satisfaction,

Coordinated reservation processes.

Contributed to creating a positive and inviting atmosphere.

• Welcomed guest warmly ensuring a positive first impression
• Efficiently managed seating to optimize server rotation
• Accurately took drink orders as well as communicated daily specials
• Maintained cleanliness of dining area
• Managed multiple dining sections efficiently ensuring optimal table turnover
• Proactive communication with kitchen staff to ensure guest satisfaction
• Enhanced customer satisfaction through swift table preparation accurate wait times and strategic abilities while maintaining service excellence
• Supported team operations during peak hours demonstrating adaptability and strong multitasking skills

• Manage daily deposits, handled daily cash operations accurately
• Reconciled accounts and maintain financial accuracy while ensuring company policy
• Lead a diverse team of 15 to 20 staff members
• Optimized scheduling and maintaining quality standards while reducing operational costs through efficient inventory management
• Opened a new store establishing operational standards
• Interviewed candidates selecting qualified staff members
• Resolved guest complaints improving service quality and customer retention