Work History
Education
Skills
Timeline
StoreManager

Nikki Ryman

Sales associate
Fort Smith,AR

Work History

Cashier

Oakcrest Market
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer service experience by efficiently processing purchases and returns.

Education

N/A - Basic

Southside Highschool
Fort Smith, AR
01.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Currency counting
  • Inventory control
  • Decision making aptitude
  • Sales expertise
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Returns processing
  • Purchase assistance
  • Order verification
  • Reports and documents
  • Records maintenance
  • Loss prevention
  • Regulatory compliance
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Inventory restocking
  • Complaint resolution
  • Basic math
  • Visual merchandising
  • Upselling techniques
  • Sales transactions
  • Promotions and discounts
  • Online orders preparation
  • Merchandise exchange
  • Credit and cash transactions
  • Financial records oversight
  • Exchanges processing
  • Checkout monitoring
  • Dependability and reliability
  • Hospitality and accommodation
  • Receipt handling
  • Scanner operations
  • Problem-solving
  • Honest and dependable

Timeline

Cashier

Oakcrest Market

N/A - Basic

Southside Highschool
Nikki RymanSales associate