Nikki Schettle
Oshkosh,WI
Summary
Driven and decisive employee with 7 years of experience supervising and/or managing 10-80 employees, interviewing, staff training and development, performance evaluations, employee benefits, payroll, improving employee morale and complex problem resolution. Flexible and focused on HR strategies and initiatives that align with those of the organization.
Overview
13
13
years of professional experience
Work History
Records Clerk
City of Menasha Police Department
Menasha, WI
03.2023 - Current
- Answer incoming calls for service and ascertain proper response based on effective communication skills
- Scanned and uploaded documents into the database in accordance with established procedures.
- Implemented security protocols to protect confidential information stored in databases.
Manager, Security and Communication Center
ThedaCare Regional Medical Center
Neenah, WI
05.2019 - 03.2023
- Reviewed and submitted accurate bi-weekly payroll obligations.
- Evaluated activities and job performances of up to 80 team members regularly through feedback sessions.
- Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
- Mitigated risk by collaborating with HR leadership early on with conflict resolution, discipline or absences, ensuring accurate and complete documentation.
Law Enforcement Dispatch Supervisor/Records Custodian
University of Wisconsin Oshkosh Police Department
Oshkosh, WI
10.2010 - 05.2019
- Hire, train, and evaluate team members to ensure they are a good fit for the culture in a fast-paced, customer-service based position in which they have access to highly confidential materials and work under a great deal of stress.
- Designed and developed training materials for new employees in the organization.
Education
Bachelor’s degree - Business Administration
University of Wisconsin Oshkosh
01.2002
Skills
- Analytical person experienced with identifying resources needed to overcome obstacles accurately and in a timely manner
- Relationship Building
- Adaptability and Flexibility
- Payroll and Benefits
- Exceptional Verbal/Written Communication
- Complex Problem-Solving
- Organization and Time Management
- Dependable and Responsible
- Task Prioritization
- Active Listening
Timeline
Records Clerk
City of Menasha Police Department
03.2023 - Current
Manager, Security and Communication Center
ThedaCare Regional Medical Center
05.2019 - 03.2023
Law Enforcement Dispatch Supervisor/Records Custodian
University of Wisconsin Oshkosh Police Department
10.2010 - 05.2019
Bachelor’s degree - Business Administration
University of Wisconsin Oshkosh
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