Nikki Smith-Allen
Houston,Texas
Summary
Driven Regional and Territory Sales Executive with 10 years of Sales and Marketing experience. Exceptional multitasking skills, and the ability to manage a fast-paced sales environment. Result oriented, focused on driving sales and maximizing company profits, while effectively building loyal and long- term relationships with customers and exceeding sales targets.
Overview
16
16
years of professional experience
Work History
Regional Account Executive (Houston Territory)
Amarok Security
Columbia, SC
04.2018 - Current
- Manage the sales cycle from discovery to negotiations for new business while growing existing accounts
- Build relationships with Chief Information Security Officers (CISO) and other members of the buying decision team
- Manage the qualification process by building business cases, threat assessments, and security analysis to show value for potential customers
- Maintain CRM and sales pipeline for quarterly and annual sales quotas
- Deliver strong weekly, monthly, and quarterly forecasts
- Work collaboratively with all cross-functional resources to achieve high customer satisfaction
- Meet and exceed annual territory sales goals
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted resource
- Prepare customized quotes and educate on products and services
- Participate in sales training events and conferences to continuously develop skills and gain product knowledge.
Commercial Outside Sales Rep
Central Security Group
Stafford, TX
09.2017 - 04.2018
- Present security products to potential and reoccurring customers as the face of CSG
- Utilize salesforce CRM for all leads and continual updates through the sales process
- Create professional written communications for all the sales updates, including phone discussion notes, emails and/or letters/mailings sent to prospects
- Cultivate new leads through referrals, company provided leads, networking groups and cold- calling
- Keep pre-scheduled appointments and schedule new appointments with homeowners and business owners to complete sales presentations
- Follow through in a timely and professional manner with the entire sales process
- Exceeds monthly sales goals of 10 self-generated sales while closing 90% of company leads
- Report to the branch manager monthly with the daily action plan and explanation of activity
- Follow-up with customers after the installation process to assure customer satisfaction and obtain referrals
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Effectively present virtual demos and presentations related to CSG security products
- Create electronic contracts
- Efficiently manage territory resources to maximize daily production and time in front of customers
- Skilled in system design, scope of work, theory of operation and solution integration
- Collaborate with product and manufacturing representatives and operational counterparts
- Expert in customer relationships, conflict resolution, negotiation, and customer service.
Realtor
Keller Williams
Katy, TX
01.2016 - 08.2017
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Represented buyers and sellers in major real estate transactions.
- Scheduled home viewings with potential buyers.
- Researched and determined competitive market price.
DFO Coordinator
Worley Parsons
Houston, TX
01.2013 - 12.2015
- Coordinate between the Project Team and operations to define the documentation and information to be handed over to support operations planning, start-up preparations, and ultimate operations
- Utilized management systems and tools for Interfacing with stakeholders on requirements and delivery
- Ensured supplier documentation and information deliverables met contract requirements for handover to operations
- Transmitted Early Deliverable / Final Deliverable information packages to operations proactively, bring to the attention of the Project Information Management Lead any issues that could potentially impact final documentation quality, cost or schedule
- Ensured all final DFO drawings, documents, and their associated attributes are progressively loaded into U-Docs system.
Outside Sales Representative
Horizon Lights & Power
Houston, TX
07.2008 - 12.2012
- Oversaw sales forecasting, goal setting and performance reporting for all accounts
- Acquired $1.3 million in sales revenue in 9 months
- Increased sales volume by adding 4000 accounts in the Northeastern territory
- Contact and met with on average 10 new or existing customers in an 8-hour work day to discuss new products and services
- Negotiated prices and terms of sales / service agreements
- Created sales contracts with on and off premise accounts.
Education
Bachelor of Arts - Business Administration
Houston Community College
Houston, TX01.2008
Skills
- Creating Presentations
- Negotiation
- Prospecting
- Territory Management
- Marketing Knowledge
- Product Knowledge
- Communications
- Forecasting
- Customer focused
- Effective Customer Upselling
- Relationship Building
- Data Management
Accomplishments
- Recognized as 2021 and 2022 Presidents Club recipient for outstanding performance in the Central region.
- Developed relationships with 300 new clients in a 5 year time frame.
- Exceeded sales goals by average of 15% in 2021
- Consistently maintained high customer satisfaction ratings.
- Recognized for "Dynamic Duo" in 2019 for surrounding the deal with sales counterpart.
Timeline
Regional Account Executive (Houston Territory)
Amarok Security
04.2018 - Current
Commercial Outside Sales Rep
Central Security Group
09.2017 - 04.2018
Realtor
Keller Williams
01.2016 - 08.2017
DFO Coordinator
Worley Parsons
01.2013 - 12.2015
Outside Sales Representative
Horizon Lights & Power
07.2008 - 12.2012
Bachelor of Arts - Business Administration
Houston Community College
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