Nikki Tran
Placentia,CA
Summary
Professional receptionist known for exceptional verbal and written communication skills. Experience in managing customer inquiries and providing outstanding service. Ready to leverage organizational abilities to enhance front desk operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Fantastic Sams Cut & Color
Laguna Niguel, CA
07.2020 - Current
- Managed front desk operations, ensuring efficient appointment scheduling and customer flow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of client appointments and services provided, enhancing operational efficiency.
- Experience in picking up phone calls, and attending to customer needs.
- Worked in stocking products, maximizing availability and minimizing shortages.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
El Dorado High School
Placentia, CA06-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Calm demeanor
- Positive and professional
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Spanish
Limited Working
Timeline
Receptionist
Fantastic Sams Cut & Color
07.2020 - Current
High School Diploma -
El Dorado High School