Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikki White

Lufkin

Summary

Versatile and dynamic professional with a proven track record at Subway, excelling in customer service and food preparation standards. Demonstrates exceptional teamwork and collaboration, enhancing operational efficiency and customer satisfaction. Skilled in POS system operation and adept at fostering positive customer experiences, consistently contributing to workplace excellence and revenue growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
02.2023 - 01.2025
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Line Worker

Holmes Smokehouse
03.2021 - 12.2021
  • Assisted in loading and unloading materials to maintain workflow.
  • Supported inventory management by restocking supplies as needed.
  • Reported any equipment malfunctions to maintenance team for quick resolution.
  • Operated machinery on production line to meet daily goals.
  • Monitored product quality during assembly, meeting project standards.
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.

Direct Support Professional

Lufkin State Supported Living Center
03.2019 - 02.2021
  • Applied de-escalation techniques to manage challenging behaviors effectively.
  • Used electronic health record software to document patient interactions and care plans.
  • Utilized assistive devices to support patients with mobility challenges.
  • Monitored patients' conditions, reporting changes to healthcare professionals promptly.
  • Employed communication skills to build trust and rapport with patients and families.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Cashier Team Lead

Bigs
07.2017 - 01.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Diploma -

Diboll Highschool
Diboll, TX
06.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and prioritizing
  • Cash handling
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Cleaning and sanitizing
  • Cleanliness and hygiene
  • Patience and empathy
  • Efficient work pace
  • Cleaning and sanitization
  • Money handling
  • Equipment cleaning
  • Menu memorization
  • Guest service
  • Taking and preparing orders
  • Task prioritization
  • Sandwich preparation
  • Phone and online order processing
  • Food service standards
  • Order accuracy
  • Professionalism and courtesy
  • Heavy lifting
  • POS system operation
  • Safe food handling
  • Order management
  • Creativity and innovation
  • Continuous learning mindset
  • Product upselling
  • POS system use
  • Health and safety compliance
  • POS systems
  • Store opening and closing
  • Sandwich preparation expertise
  • Food safety
  • Interpersonal communication
  • Inventory counts
  • Product stocking and rotation
  • Concise time-management
  • Task delegation
  • Food preparation standards
  • Equipment operation
  • Staff training
  • Performance improvement
  • POS system expertise
  • Payment processing
  • Flexible schedule
  • Cooking
  • Operations support
  • Meal preparation
  • Food storage practices
  • Station setup
  • Knife handling skills
  • Menu recommendations
  • Food handling certification
  • Ingredient inspection
  • Quality control
  • Equipment monitoring
  • Supplies monitoring
  • Order delivery practices
  • Cross-training experience
  • Quality control measures
  • Recipes and menu planning
  • Food presentation techniques
  • Willingness to learn
  • Creative problem solving
  • Salesmanship

Certification

CPR certified

Timeline

Sandwich Artist

Subway
02.2023 - 01.2025

Line Worker

Holmes Smokehouse
03.2021 - 12.2021

Direct Support Professional

Lufkin State Supported Living Center
03.2019 - 02.2021

Cashier Team Lead

Bigs
07.2017 - 01.2019

Diploma -

Diboll Highschool

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Nikki White