Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Nikki Williams

Nikki Williams

Oakland,CA

Summary

Detail-focused individual with a thoughtful communication style and a strong foundation in project and event management. Proven ability to handle multiple tasks efficiently in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Foundations 2 Academic Advisor

School of Medicine, University of California, San Francisco
01.2018 - Current
  • Guides learners through the clinical phase of the Bridges Curriculum, providing individual needs-assessment, advising, and holistic support
  • Designs and leads workshops and information sessions on clerkship logistics, board exam readiness, and professional development
  • Coordinates the complex, multi-departmental annual process of scheduling medical students into Bay Area-wide clinics
  • Collaborates with faculty and school leadership to develop wellness programs that serve students across all four years of medical school
  • Advises students and faculty on policies, degree requirements, board preparation, and clerkship progression
  • Identifies and supports students facing academic or personal challenges; recommends interventions and connects them with resources
  • Serves as a liaison between students and administrators, advocating for student needs and contributing to continuous improvement of student services
  • Partners with Associate Deans, course directors, and administrative teams to support students during academic leaves, wellness concerns, or mistreatment reports

Associate Director of Campus Programs

Campus Programs, Notre Dame de Namur University
01.2015 - 01.2017
  • Provides vision and advisement of all campus student leadership development programs for residential and commuter student populations with a focus on community, social justice, global responsibility, and co-curricular growth
  • Selects, trains, supervises and evaluates student, part-time and full-time staff
  • Advises and supports student leaders, Club advisors, and student-run associations
  • Provides ongoing training and development for student/professional staff to promote professional growth
  • Updates and creates websites and online modules pertaining to student leadership and campus resources
  • Mindfully oversees an annual budget of over $250,000 in student activity fees and Student Assembly budget lines
  • Adjudicates behavior-relevant educational student conduct opportunities and aids in judicial matters
  • Presents at biannual professional onboarding opportunities to welcome new employees to the University
  • Conducts auxiliary crisis response and duty protocol with the residential community
  • Counsels and advises students using mediation processes and personalized diversity discussions
  • Facilitates team meetings and builds curriculum and structured debriefing for continuing training and development

Resident Director

UCLA Residential Life, University of California at Los Angeles
01.2010 - 01.2015
  • Taught 6-week Student Leadership Class (ORLLI) for incoming student leaders: a required credited course for potential and incoming student leaders
  • Facilitated team meetings and constructed curriculum with structured debriefings for training and development
  • Efficiently and mindfully managed and reconciled a programming and operating budget of $100,000 quarterly
  • Adjudicated behavior-relevant educational student conduct opportunities and aided in judicial matters for populations of over 1000 student residents
  • Worked closely with Faculty-in-Residence and assisted in the development of globally and academically significant programs to the community through large-scale programs
  • Selected, trained, supervised, and evaluated part time and full-time staff, Resident Assistants
  • Provided ongoing training and development for student staff in order to promote professional growth
  • Counseled and adjudicated learners using mediation processes and personalized discussions
  • Conducted crisis response and duty protocol with the residential community

Assistant Resident Director

Office of Residential Life, University of California at Los Angeles
01.2008 - 01.2010
  • Adjudicated behavior-relevant educational student conduct opportunities and aided in judicial matters for a population of over 950 student residents
  • Shadowed Residential Directors on crises response and duty protocol with the residential community
  • Selected, trained, supervised and evaluated 26 Resident Assistants and advised student leaders and 1 FIR
  • Provided ongoing training and development for student staff to promote professional growth
  • Counseled and advised residents using mediation processes and personalized diversity discussions
  • Facilitated team meetings and constructed team building curriculum and structured debriefing for training and development
  • Worked closely with Faculty-in-Residence and developed large-scale globally and academically significant community programs
  • Instructed the Education 150 course: a credited course for potential and incoming Resident Assistants and Programming Assistants

Undergraduate Rental Coordinator – Administrative Assistant III

University Apartments, University of California at Los Angeles
01.2005 - 01.2008
  • Trained Apartment Coordinators in customer service, policy, procedure, and cultural diversity
  • Aided in training and management of new office staff, seasonal staff, and student employees
  • Led bi-annual transition periods including staff scheduling and operations management
  • Served as primary conduct official for 1000+ student residents, ensuring policy adherence
  • Handled crisis response, mediation, and individual advising for undergraduate residents
  • Prepared monthly vacancy and occupancy reports for all off-campus housing
  • Conducted building rounds and coordinated with Housing Facilities on maintenance concerns
  • Managed office operations including supply orders, file archiving, and process improvements

Education

Masters of Education - Higher Education

University of California, Los Angeles
Los Angeles, CA

Bachelor of Arts - English W/ Film Emphasis

UC Santa Barbara
Goleta

Skills

  • Accomplished Educational program and event coordinator in the design and delivery of complex, multi-stakeholder projects
  • Experienced in scheduling, logistics, registration, and faculty support across live, hybrid, and virtual educational formats
  • Administrative operations, including budgeting, contract processing, procurement systems, and compliance within public institutions
  • Cross-functional collaboration with faculty, leadership, IT, facilities, and vendors to ensure seamless program execution
  • Experienced communicator with a talent for writing clear, accessible training guides, agendas, and program materials; committed to audience-focused content
  • Highly proficiency in Microsoft Excel, Word, Outlook, and various scheduling platforms including Teams, Slack, Zoom, Google Workspace, and native room booking platforms

Timeline

Foundations 2 Academic Advisor

School of Medicine, University of California, San Francisco
01.2018 - Current

Associate Director of Campus Programs

Campus Programs, Notre Dame de Namur University
01.2015 - 01.2017

Resident Director

UCLA Residential Life, University of California at Los Angeles
01.2010 - 01.2015

Assistant Resident Director

Office of Residential Life, University of California at Los Angeles
01.2008 - 01.2010

Undergraduate Rental Coordinator – Administrative Assistant III

University Apartments, University of California at Los Angeles
01.2005 - 01.2008

Masters of Education - Higher Education

University of California, Los Angeles

Bachelor of Arts - English W/ Film Emphasis

UC Santa Barbara