Nikki Youngblood
Amarillo
Summary
Adept at enhancing team efficiency and accuracy, my tenure at Southwest Neuroscience showcased my ability to streamline document management processes, boosting productivity significantly. With a blend of strong analytical skills and a teamwork-oriented approach, I excel in environments requiring precision and collaborative problem-solving. My background also emphasizes exceptional customer service and organizational talents, contributing to improved customer satisfaction and workplace harmony. Experienced with patient care, clinical assessments, and nursing procedures. Utilizes critical thinking and effective communication to ensure high-quality care. Strong understanding of healthcare protocols and track record of supporting team-based patient outcomes from student nurse clinical hours.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scanner
Southwest Neuroscience
10.2022 - Current
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
Cashier
City of Amarillo Parks and Recreation
05.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Ensured a clean and organized cashier area, contributing to a positive pool environment.
Childcare Teacher
Texas Premier Childcare
10.2021 - 09.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized small groups of children while transitioning to and from outdoor play.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Crew Member
Sonic Drive-In
05.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Sales Associate
Rue21
11.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Carhop
Sonic Drive-In
03.2020 - 10.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Collaborated with team members to provide exceptional customer experiences.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Education
Bachelor of Science - Nursing
West Texas A&M University
Canyon, TX05-2025
High School Diploma -
Randall High School
Amarillo, TX05-2021
Skills
- Teamwork orientation
- Information gathering
- Accuracy and precision
- Analytical mindset
- Parent-teacher communication
- Outdoor play supervision
- Observation and assessment
- Customer service
- Multitasking and organization
- Time management
Certification
- Basic Life Support Certification (BLS) August 2023
Dean's List 2022 & 2023 President's List 2023
I maintained a 3.5 GPA in 2022 and 2023 as well as a 4.0 GPA in 2023.
Timeline
Cashier
City of Amarillo Parks and Recreation
05.2024 - 07.2024
Scanner
Southwest Neuroscience
10.2022 - Current
Childcare Teacher
Texas Premier Childcare
10.2021 - 09.2022
Crew Member
Sonic Drive-In
05.2021 - 12.2021
Sales Associate
Rue21
11.2020 - 06.2021
Carhop
Sonic Drive-In
03.2020 - 10.2020
Bachelor of Science - Nursing
West Texas A&M University
High School Diploma -
Randall High School
Similar Profiles
Clellie GentryClellie Gentry
Shadowing Student at Southwest NeuroscienceShadowing Student at Southwest Neuroscience
GEETA BAGWANDEENGEETA BAGWANDEEN
Certified Medical Assistant II at Miami Neuroscience Institute, Baptist Health Brain and Spine CareCertified Medical Assistant II at Miami Neuroscience Institute, Baptist Health Brain and Spine Care
Audry WilsonAudry Wilson
Patient Service Representative at Harbin Clinic NeurosciencePatient Service Representative at Harbin Clinic Neuroscience
Noah ReneauNoah Reneau
Cashier - Good4U Crew at Natural GrocersCashier - Good4U Crew at Natural Grocers
Caitlin HallCaitlin Hall
Bartender at Public HouseBartender at Public House