Years operational & executive business development expertise
NIKKI ZYREK
Belleview,FL
Summary
Skilled Executive with 33 years of supply chain and logistics strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization, consulting and logistics
Overview
33
33
1
1
Certification
Work History
VP Business Development
Traffic Tech
03.2021 - 05.2023
- Manage and increase US/Canada cross border transportation sales
- Consulting for Canadian Customs regulations
- Processing of NRI applications for Canada Customs Brokerage International Air / Ocean Freight services Domestic LTL/FLT transportation US and Canadian Customs Brokerage Create and present PowerPoint presentations to external C level executives
- Develop and present training modules to new hires
- Manage and present monthly KPI’s / Quarterly QBR’s Maintain book of business daily in TTSLS Onboard both new customers and transportation providers
Supply Chain Consultant
R+L Global Logistics
08.2017 - 03.2021
- Negotiated favorable terms with carriers to reduce transportation costs while maintaining high service levels.
- Ensured compliance with regulatory requirements by maintaining meticulous documentation of all import/export activities related to international trade transactions.
- Improved, standardized and documented planning and scheduling processes.
- Built long-term relationships due to prompt and courteous service.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
National Customs Manager, Canada
DAMCO Canada Inc.
04.2013 - 11.2015
- Obtained Professionals Brokers License Incorporation of lean principles; six sigma, 5S Manage daily KPI’s ensuring productivity exceeds both baseline and targets
- Obtained 31% FTE release within 1 year; 140K savings
- Conduct weekly problem-solving sessions
- Weekly sit ins and coaching with each team member to strengthen skills and improve overall productivity
- Financial budget planning and monthly scorecard; P&L management Business Development and Commercial Sales –
- Wal-Mart Canada, Li & Fung; Macy’s Merchandising; The Children’s Place Strategic planning on daily volumes and distribution of workload through VMS Develop client presentations, QBR’s and KPI’s, RFP & RFQ responses
- Compliance; NAFTA and other Trade Agreements; Classification Specialist / Contract Manager Management of trans border FTL/LTL & Freight brokerage operations NRI specialist for American and Global companies obtaining Business Number and doing business in Canada
- Streamlined customs processes by implementing efficient procedures and documentation standards.
- Reduced import/export delays through proactive monitoring of regulatory changes and timely communication with stakeholders.
- Managed complex customs operations for successful product clearance, ensuring compliance with all relevant regulations.
- Developed strong relationships with government agencies, facilitating smoother customs transactions and issue resolution.
- Implemented innovative training programs for staff, resulting in increased knowledge and expertise in customs management.
- Optimized internal processes to maximize efficiency in the handling of import/export documentation and related tasks.
- Collaborated with supply chain partners to ensure seamless movement of goods across international borders, minimizing costly delays.
- Led cross-functional teams in resolving complex customs-related challenges, resulting in expedited clearance times for critical shipments.
- Conducted thorough audits of company''s customs activities to identify areas for improvement and ensure full compliance with regulations.
Business Development Executive
UPS Supply Chain Logistics
04.2007 - 04.2013
- 1st Quarter “Gold Winner: 254% over plan for Freight Forwarding Excellence World Of Champions Bronze Winner 2012 Executive top 20% in N.A
- 149.5% of plan
- 1st, 2nd , 3rd and 4th Quarter “Sliver” Winner for Freight Forwarding Excellence; over 100% to plan each quarter Compass Award winner 2nd QTR 2010, 3rd & 4th QTR 2008
- Negotiation sales to C-Level Management Develop PowerPoint presentations, QBR’s, KPI’s reports, quotes and proposals
- Manage and build multi-million-dollar funnel according to yearly business plan
- Access client project freight; determine solutions and present service solutions accordingly
- Consultant on both Freight (Air / Ocean / Ground Transportation) and Customs Brokerage (US & Canadian)
- Managed pipeline of 16 targets quarterly, existing BOB and processed cold calls daily
- Provided training on calculations of estimated and actual landed costs, deductions allowable
- Training on INCO terms and requirements, Community Relations and United Way Member.
Account Manager Canadian Customs Operations
UPS Supply Chain Logistics
04.2006 - 04.2007
- Manager of 13 employees, processing A/S, reviews, one-on-one meetings, and conduction EOS meetings monthly
- Process weekly reports to management, review status reports and monitor productivity daily
- Establish QBR’s with clients in addition to weekly/monthly communication meetings
- Support Business Development and implementations as needed or required
- Generate business leads and provide to appropriate individuals for follow-up and processing were needed
- Community Relations Committee Coordinator for Airport Road Mississauga
- United Way member and coordinator.
NAFTA Administrator Canada – Senior Technical Representative
Willson International
08.2005 - 04.2006
Brokerage Customer Service Supervisor
DHL Danzas Air and Ocean Services
01.2002 - 07.2003
Customer Service Agent
DHL Danzas Air and Ocean Services
01.2001 - 01.2002
Integration Administrative Assistant
Danzas Air and Ocean Services
01.2000 - 01.2001
- Responsibilities were relevant to the merger of the former Air Express International (AEI) with Danzas.
Credit and Collections Manager – Brokerage Division
AEI Canada Inc.
03.1997 - 05.1999
Accounts Receivable Coordinator
Air Express International
03.1993 - 03.1997
District Secretary – Lower Michigan Region
Air Express International
04.1991 - 03.1993
Education
Associate of Applied Science - Specialized Computer Business Applications
North Oakland Community Technical College
Pontiac, MI05.1991
Skills
- Time Management Expertise
- Trade Agreement Comprehension
- Import-Export Procedures
- Customs Brokerage Experience
- Risk Assessment and Mitigation
- Incoterms Proficiency
- Customs Compliance Expertise
- Customer Service Excellence
- Transportation Management
- Six Sigma Methodologies
- Contract Negotiation
- Customer Needs Assessment
Qualifications Summary
A strong leader of US and international sales with expertise in developing successful growth strategies for organizations, proven development in training front line staff and team leads. Known for creative and dynamic brand management marketing; encouraging businesses away from the competition. Effectively manages P&L on multimillion-dollar product lines of business with effective results in supply chain management.
B2B sales, ecommerce and customer assessments identifying corporate supply chain and transportation solutions.
Strong ability to network and develop customer relationships through exceptional follow-up and detail orientation.
Exceptional multi-tasking and problem-solving skills. Analyzing and deployment of successful “out of the box” solutions in various industry roles. Superior negotiation skills and contract follow up.
Strong skills in Business Development Air, Ocean, FTL/LTL Transportation, Customs Brokerage (Canadian/US) and 3PL.
Proficient with Microsoft Office Suite. (Including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook, Access, CRM, SAP, AS400, Sales Force
Certification
- Licensed Canadian Customs Professional
Timeline
VP Business Development
Traffic Tech
03.2021 - 05.2023
Supply Chain Consultant
R+L Global Logistics
08.2017 - 03.2021
National Customs Manager, Canada
DAMCO Canada Inc.
04.2013 - 11.2015
Business Development Executive
UPS Supply Chain Logistics
04.2007 - 04.2013
Account Manager Canadian Customs Operations
UPS Supply Chain Logistics
04.2006 - 04.2007
NAFTA Administrator Canada – Senior Technical Representative
Willson International
08.2005 - 04.2006
Brokerage Customer Service Supervisor
DHL Danzas Air and Ocean Services
01.2002 - 07.2003
Customer Service Agent
DHL Danzas Air and Ocean Services
01.2001 - 01.2002
Integration Administrative Assistant
Danzas Air and Ocean Services
01.2000 - 01.2001
Credit and Collections Manager – Brokerage Division
AEI Canada Inc.
03.1997 - 05.1999
Accounts Receivable Coordinator
Air Express International
03.1993 - 03.1997
District Secretary – Lower Michigan Region
Air Express International
04.1991 - 03.1993
Associate of Applied Science - Specialized Computer Business Applications
North Oakland Community Technical College
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