Nikkia R. Hines
Los Angeles,California
Summary
College graduate with a BA in Communications, personable individual with strong organization skills, ability to multitask and build relationships. Adept at prioritizing conflicting business or customer needs and successful in working within collaborative environments. Seeking a company to leverage acquired academic knowledge and work experience to effectively fill your PSE Mail Processing Clerk position. A dedicated worker aiming to help achieve company goals and take on more responsibility as quickly as possible.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing
Houston, TX
04.2019 - 05.2019
- Adhere to curriculum and lesson plans assigned by regular teacher
- Performed procedures and achieve lesson goals
- Assign and explain homework
- Oversee students outside of classroom including in hallways and cafeteria of 50 or more students
- Comply with all school regulations and policies at all times
- Take attendance and document daily notes
- Ensure classroom and work is kept clean and orderly
- Oversee normal classroom rhythms and activities
- Compile report for teacher for when he/she return
- Assisted students of all ability levels develop life-long learning skills, good study habits
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Delivery Associate
Colonial Logistics
Houston, TX
01.2019 - 02.2019
- Performed services for Amazon delivery through contracted company
- Deliver packages (0-70lbs) to resident and business areas
- Provide package services to all of Amazon customers
Vice President
TSU Studios/ TSU TV
Houston, TX
08.2018 - 12.2018
- Educate students on inner workings of film and television industries
- Prepare students for future careers in film and television industries
- Provide work opportunities, such as internships, for students prior to graduation
- Performed as organization to create student produced content
- Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals
- Increased productivity for studio by 10%
Security Officer
Allied Universal, AIG
Houston, TX
01.2018 - 03.2018
- Monitored and authorized entrance and departure of employees and visitors
- Secured all doors in office and main building after hours
- Denied entrance to building to unauthorized persons
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Denied access to visitors or employees without proper verification/ badges
- Detected suspicious activities and watched for criminal acts and rule infractions
- Engaged with over 30 customers day
Security Team Member
S.A.F.E. Management
Houston, TX
01.2017 - 03.2017
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Screened all passengers, crew members and employees for weapons and contraband
- Inspected equipment, structures and materials to identify cause of errors and defects
- Secured all doors in office and main building after hours
- Denied entrance to building to unauthorized persons
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Engaged with over 50 people
Student Dancer (TSUDC)
Groups/Affiliations
HOUSTON, Texas
01.2013 - 01.2016
- Secretary of Texas Southern University (TSUDC)
- Performed for campus and school events
- Promoted team productivity by keeping supplies organized and well-stocked
- Accomplished special objectives and projects according to requests from board members
- Created appropriate documentation for members of board and senior leadership before meetings
- Collected all fines and dues of $20 for semester
After School Counselor
Day Camp
Houston, TX
06.2014 - 05.2015
- Assist Day Camp Leadership Staff as needed
- Supervision & direction, group games, arts and crafts projects, outdoor play, coordinating community service projects
- Maintained child-friendly environment by allowing frequent access to outdoor activities
- Maintained daily records of children's individual activities, behaviors, and meals
- Offered parents detailed daily reports that outlined their child's day
- Communicated regularly with parents about daily activities and behaviors
- Established and promoted good behavior by using positive reinforcement method
- Provided counseling program services to 40 students
Security Guard
CSC Security
Houston, TX
11.2013 - 01.2014
- Scan over 500 customer tickets before game
- Monitored and authorized entrance and departure of visitors
- Assist customers with directions of their seated area or restrooms
- Detected suspicious activities and watched for criminal acts and rule infractions
- Circulated among visitors, patrons and employees to preserve order and protect property
- Established guests to appropriate seating
Student Volunteer
Kaiser Permanente Watts Counseling and Learning Center
Los Angeles, CA
05.2008 - 05.2010
- Greeted customers in timely fashion while quickly determining their needs
- Answered high volume of phone calls and email inquiries
- Filed paperwork, organized books & computer-based information
- Maintained appropriate filing of personal and professional documentation
- Sourced and ordered office equipment and supplies
- Managed 30-50 calls per day
Education
Bachelors - Communications
Texas Southern University - School of Communications
Houston, TX2019
High School Diploma -
King Drew Magnet High School
Los Angeles, CA2012
Skills
- Strong Effective Communication Skills
- Organizational Skills
- Customer Service
- Creativity
- Planning
- Research
- Teamwork
- Supervision
Timeline
Substitute Teacher
Kelly Educational Staffing
04.2019 - 05.2019
Delivery Associate
Colonial Logistics
01.2019 - 02.2019
Vice President
TSU Studios/ TSU TV
08.2018 - 12.2018
Security Officer
Allied Universal, AIG
01.2018 - 03.2018
Security Team Member
S.A.F.E. Management
01.2017 - 03.2017
After School Counselor
Day Camp
06.2014 - 05.2015
Security Guard
CSC Security
11.2013 - 01.2014
Student Dancer (TSUDC)
Groups/Affiliations
01.2013 - 01.2016
Student Volunteer
Kaiser Permanente Watts Counseling and Learning Center
05.2008 - 05.2010
Bachelors - Communications
Texas Southern University - School of Communications
High School Diploma -
King Drew Magnet High School
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