Summary
Overview
Work History
Education
Skills
References
Certification
References
Work Preference
Interests
Timeline
OfficeManager

Nikkia Robinson

CLINTON,MD

Summary

Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Personal Caregiver

Personal Caregiver
Lanham, MD
04.2016 - 06.2024
  • Performs homemaking activities, which include (but are not limited to): vacuuming, dusting, sweeping or mopping floors, doing dishes, changing bed linens, doing laundry and cleaning bathrooms
  • Provides residents' personal hygiene by giving bedpans, urinals, baths, shampoos, and shaves; assisting with travel to the bathroom
  • Administer medications, prepares meals and snacks according to instructions
  • Accompany clients on walks, trips to social/recreational activities, assistance with hobbies
  • Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.

Personal Caregiver

Personal Caregiver
Temple Hills, MD
01.2018 - 03.2018
  • Provided personal care such as bathing, eating, dressing, hygiene mobility exercise, provided household care such as cleaning, laundry, meal preparation, while providing companionship via conversation, reminders and interactive hobbies

Photo Editor

Cherry Hill Photos: ICE @ Gaylord National Harbor
Ft. Washington, MD
09.2017 - 01.2018
  • Produced digital images while maintaining exceptional quality
  • Completed edits and any additional editing adjustments on digital images for the green screen photos and handled customer purchases
  • Made sure all edits were stored and archived appropriately upon editing completion

Certified Medical Aide

Corkran House
Temple Hills, MD
04.2013 - 11.2014
  • Administered medication to geriatric clients who resided in the facility on a full time basis
  • Took patients vital signs, assisted with feedings and meal preparations
  • Monitored blood pressures and bowel movements
  • Performed ROM's on specific clients
  • Performed other general duties as assigned

Lead Security Officer

Target
Forestville, MD
06.2006 - 06.2007
  • Supervised a security work-flow, developed creative solutions for effectively ensuring safety for all customers, personnel and property; aided prevention of theft and vandalism
  • Monitored and authorized entrance and departures of customers; patrolled premises and circulated customers
  • Wrote and processed reports of daily activities and irregularities, such as theft or unusual occurrences
  • Contacted local police and fire departments in an emergency, performed other duties assigned
  • Monitored CCTV cameras and other surveillance equipment.

Home Health Aide

Sunrise Assisted Living
Silver Spring, MD
09.2004 - 10.2006
  • Assisted patients with daily treatments and medications, accompanied and transported patients to doctor appointments
  • Assisted with bathing and dressing patients; treated wounds
  • Administered first aide as needed, ran errands, performed other general duties required

Teleservice Representative

Kaiser Permanente
Fairfax, VA
03.2004 - 05.2006
  • As a Teleservice Representative, I responded to over 200 calls from members providing medical appointments for 30 centers and several hundred providers
  • Provided a messaging service for the entire Baltimore and Washington markets, responded to members inquiries and scheduled appointments
  • Coached new employees, while maintaining high quality customer service with a working knowledge TMS/KMATE

Certified Nursing Assistant

Mariner Health Care
Laurel, MD
01.2002 - 09.2004
  • Assisted with patient's assessments and care planning, recorded vital signs, measured height, weight, intake and output
  • Reported and recorded observations of patients conditions, assisted with colostomy care, emptied urine collection bags
  • Performed enemas, transferred patients to wheelchairs/beds; beds turned and position patients
  • Provided range of motion, aided the dressing and undressing of patients, assisted patients with personal hygiene
  • Implemented record keeping, performed other general duties

Mailroom Clerk

Community Services Coalition
Washington, DC
02.2002 - 03.2004
  • Responsible for the coordination of all inter office and outer office deliveries
  • Supervised the tracking of all incoming and outgoing mail and faxes, oversaw maintenance of mail accounts
  • Performed all aspects of mail operations, ordered supplies and equipment, implemented multiple creative solutions for streamlining mailroom operating process

Education

Medical Phlebotomy Technician Program -

Technical Learning Centers
Washington, DC
05.2012

High School - General Studies

Suitland HS
Suitland, MD
06-1992

Skills

  • Venipuncture
  • Triage
  • EKG's
  • Injections
  • Urinalysis
  • Charting
  • Appt Scheduling
  • Billing
  • MS Office
  • Multitasker
  • Problem Solver
  • MS Word
  • Excel
  • Compassionate client care
  • Medication organization
  • Patient Care
  • Companionship
  • Medication Administration
  • Meal Preparation
  • Compassionate Care
  • Recreational Activities
  • Assisted lifting
  • Dietary monitoring
  • Cooking and meal preparation
  • First aid and safety
  • Care plan assessment
  • Dressing assistance
  • Emotional Support
  • Social interaction
  • Empathetic listening
  • Personal hygiene
  • Nutrition knowledge
  • Light Housekeeping
  • Dementia Care
  • Toileting assistance
  • Fall prevention
  • Patient lifting techniques
  • First Aid Training
  • Medication Management
  • Personal Hygiene Assistance
  • Client companionship

References

Available upon request

Certification

  • C.N.A
  • C.M.A
  • Phlebotomy

References

References available upon request.

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefits401k match4-day work weekTeam Building / Company Retreats

Interests

Stocks , Financial Markets

Timeline

Personal Caregiver

Personal Caregiver
01.2018 - 03.2018

Photo Editor

Cherry Hill Photos: ICE @ Gaylord National Harbor
09.2017 - 01.2018

Personal Caregiver

Personal Caregiver
04.2016 - 06.2024

Certified Medical Aide

Corkran House
04.2013 - 11.2014

Lead Security Officer

Target
06.2006 - 06.2007

Home Health Aide

Sunrise Assisted Living
09.2004 - 10.2006

Teleservice Representative

Kaiser Permanente
03.2004 - 05.2006

Mailroom Clerk

Community Services Coalition
02.2002 - 03.2004

Certified Nursing Assistant

Mariner Health Care
01.2002 - 09.2004

Medical Phlebotomy Technician Program -

Technical Learning Centers

High School - General Studies

Suitland HS
Nikkia Robinson