Nikkie Hall

• I help customers with their needs, and keep the floor stocked and clean
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Filed and updated patient information and medical records.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Collected payments and applied to patient accounts.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

I also assist in passing meds as well

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

• Provided valuable feedback regarding potential improvements to existing systems or workflows based on daily experiences as an Entry Specialist.
• Demonstrated adaptability when faced with new challenges or changes in responsibilities within the role of an Entry Specialist.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• I oversee clients and ensure that everything at the shelter is running smoothly between clients
• Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
• Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

• I have provided meds to the residents at the facility as well as assisted with the day to day workings in the medical room at the facility
• Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
• Provided vital assistance during medical procedures, ensuring smooth operations and positive outcomes.
• Enhanced patient satisfaction by maintaining a clean, organized, and safe environment for all patients.
• Improved patient comfort by providing compassionate care and addressing individual needs.
• I moved job positions within the organization

• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies.
• Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
• Handled account payments and provided information regarding outstanding balances.
• Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
• Monitored outstanding invoices and performed collections duties.
• Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.

• I worked mostly nights since the offices I cleaned were in use during the day
• I left due to not feeling safe during the virus outbreak
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
• Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

• Welcome owners and guest, and make sure they have a great experience
• Give them the best customer service that I can offer to make sure they have a wonderful vacation
• Boosted sales through the creation and execution of targeted advertising campaigns.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.

• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
• Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.

• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Negotiated freight claims with carriers when necessary to recover losses incurred during transit.
• Increased revenue by identifying underbilling trends and implementing corrective measures in the claims submission process.