Summary
Overview
Work History
Education
Skills
INTERNSHIPS
Timeline
Generic

Nikkie Mondesir

Boston,MA

Summary

Recent NYU graduate with bachelors degree. Over 9 years experience in customer service and retail, 18 in music performance, 3 in sound mixing studies, 3 in business management, analysis, and reporting, 3 in music teaching, 2 in operations. Nikkie is a quick learner, a fast paced yet efficiency and goal driven worker who continuously seeks more knowledge and career advancement.

Overview

9
9
years of professional experience

Work History

Bank Associate

TD BANK
09.2022 - Current
  • Manage over 400 profiles per quarter of which 50 are small businesses
  • Identify, provide, and sell needs-based financial products
  • Doubled quarterly service & sale goals
  • Client acquisition & relationship maintenance
  • Promoted to lead finance educator.
  • Increased cross-selling success with comprehensive knowledge of bank products and services.
  • Delivered personalized financial advice to help customers achieve their short-term and long-term goals.
  • Executed loan and utility payments as well as wire transfers
  • Conducting routine audits
  • Mentored new hires by sharing best practices, bank policies, and procedures, contributing to their successful integration within the team.

Accounts Payable Rep.

Diesel Accounting Services
03.2021 - 08.2022
  • Detailed intake of over 250 clients
  • Cash and liability management
  • Assessment of business' finances to determine their abilities/flexibilities.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Maintained detailed records for financial audits and account reconciliations.
  • Evaluated financial records to detect errors and discrepancies.
  • Identified opportunities for cost savings by closely examining vendor contracts and negotiating favorable terms when possible.
  • Developed effective filing systems to maintain organized records of all invoices and related documentation.
  • Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.

Day Supervisor

NYU Admissions
01.2020 - 07.2022
  • Overseeing hiring, training, and scheduling of 200+ staff
  • Informing hundreds of current & prospective families about the institution's resources, programs, and community life through tours, information sessions, and reception work.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.

Operations Manager

CVS
06.2021 - 02.2022
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Conducting 20 covid tests daily
  • Monitoring and filling prescriptions.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Music Lessons Business Owner & Operations Manager

Power in Keyz
01.2016 - 05.2019
  • Created business model
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Finances management
  • Mentored students of different ages and backgrounds in music theory, composition and performance.
  • Prepared annual budgets with controls to prevent overages.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Developed individualized lesson plans for diverse students, resulting in increased motivation and progress.

Business & Wealth Management Trainee

The Possible Project
01.2015 - 01.2017
  • Monitor, develop, & manage marketing strategies & financial profiles for business
  • Designed own business model
  • Won thousands in funds through pitch panels for my business.

Education

Business Management & Sound Technology B.S. -

NYU
05.2023

Skills

  • SQL
  • Microsoft Office
  • Data analysis & reconstruction
  • Business analysis & reporting
  • DAWs – ProTools, Logic Pro X, Ableton Live
  • Sound mixing
  • Music performance
  • Trilingual in Haitian Kreyol (fluent), Spanish (intermediate), English (fluent)

INTERNSHIPS

Business Analyst | OneLand Music Group

Boston, Ma * 11/19 - 04/20

· Gathering, cleaning, organizing, and analyzing data in Microsoft Excel & metadata using analytic software & social media to understand the music quality, recognition, & popularity of 600 musical artists against industry standards & trends to forecast which entities would be most profitable for OLMG

· Cultivate 5 contractual relationships that fit the needs of both the artist and music publishing company.

· Utilized data visualization techniques to present and explain complex data sets.

· Developed customized reports, summarizing and presenting data in visually appealing format.

· Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.

· Evaluated potential investments by performing financial analyses to assess profitability and viability within the company''s long-term strategy.


Assistant Music Director | NYU AUGC Choir

New York, NY *  05/19 - 06/20 

· Selecting and composing arrangements

· Organizing rehearsals

· Maintaining performance calendars

· Providing instrumental music on piano for all rehearsals & some performances

· Collaborated with head director to plan & maintain high standard of choral development and tone balances required to achieve desired effects of each performance

· Conducted rehearsals including vocal coaching

· Determining voices, instruments, harmonic structures, rhythms, & tempos.

· Collaborated with performers and producers to determine and achieve desired sound for production.

· Coordinated and organized tours or hired touring companies to arrange concert dates, venues and accommodations for longer tours


Intern | Harvard Kuumba Choir

Cambridge, Ma * 10/17 - 06/18

· Music score filing management and arrangement scoring.

Timeline

Bank Associate

TD BANK
09.2022 - Current

Operations Manager

CVS
06.2021 - 02.2022

Accounts Payable Rep.

Diesel Accounting Services
03.2021 - 08.2022

Day Supervisor

NYU Admissions
01.2020 - 07.2022

Music Lessons Business Owner & Operations Manager

Power in Keyz
01.2016 - 05.2019

Business & Wealth Management Trainee

The Possible Project
01.2015 - 01.2017

Business Management & Sound Technology B.S. -

NYU
Nikkie Mondesir