Nikki Boyd
Port Orchard,WA
Summary
Dynamic and customer-focused with experience in high-volume guest forward environments. Proven track record of providing exceptional work and maintaining a clean and organized workspace. Adept at multitasking in fast-paced environments while upholding a friendly and engaging demeanor. Seeking to contribute my passion and commitment to creating memorable experiences to a vibrant team.
Overview
10
10
years of professional experience
Work History
STEM Stockroom Assistant
Olympic College
05.2024 - Current
- Followed proper procedures for chemical receipt, storage and inventory control.
- Adhered to safety regulations and practiced safe work habits.
- Worked closely with lab staff on special projects.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Organized supplies, maintained equipment and prepared laboratory environments for student learning.
- Built and maintained professional relationships with students and faculty members.
Fine Dining Bartender
Compere Lapin
10.2022 - 11.2023
- Oversaw nonalcoholic menu, creating new offerings seasonally
- Consistently provided attentive, personalized service, making patrons feel welcome and valued
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing to bar standards.
Fine Dining Bartender
Hotel Saint Vincent
05.2021 - 04.2023
- Set up and organized the bar area before service hours, making sure all was stocked fully
- Prepared highest quality coffee beverages for guests
- Batched all menu cocktails
- Prepared custom drink orders by accurately measuring and mixing to bar standards.
- Developed creative bar menus and drink recipes by researching emerging industry trends
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Tracked bar stock levels and promptly replenished low materials to prevent shortages
- Maintained impeccably clean, attractive and well-stocked bar area.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Displayed absolute discretion at handling confidential information.
Bakery Team Member
Whole Foods Market
05.2020 - 05.2021
- Executed daily baking tasks, including proofing and baking a variety of bread, pastries, and desserts, ensuring adherence to recipes, quality standards, and health regulations
- Demonstrated product knowledge to assist customers in making informed choices
- Monitored and rotated products to prevent spoilage and ensure freshness
- Collaborated with team members to meet production goals and timelines
- Assisted in regular stock checks and participated in inventory management processes
- Minimized waste by managing product expiration dates effectively
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
Bakery Team Member
The Fresh Market
05.2020 - 09.2020
- Organized and maintained an attractive and well-stocked bakery display
- Provided friendly and efficient customer service by assisting guests with inquiries, offering product recommendations, and addressing special orders or requests with a positive and helpful attitude
- Worked closely with other bakery team members and collaborated with staff from different departments to coordinate daily tasks, share information on product availability, and contribute to a smooth and efficient overall store operation
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Kitchen Manager
N-Sid-Sen Retreat Center
02.2015 - 05.2019
- Spearheaded the creation of a dynamic and diverse menu, including varied dietary trends
- Directed a kitchen team, providing training, motivation, and guidance to ensure high levels of efficiency, teamwork, and adherence to standards
- Developed and maintained effective kitchen schedules, optimizing staffing levels to meet demand while controlling labor costs and ensuring a positive balance for the team
- Delegated food preparation duties and followed up to verify proper preparation and production of meals.
- Collaborated with staff on daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to streamline food prep processes and reduce waste.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
Associate of Arts - Pre-healthcare
Olympic College
Bremerton, WA06-2025
High School Diploma -
Olympia High School
Olympia, WASkills
- Complex Problem-solving
- Strategic planning
- Time management
- Research and analysis
- Team collaboration
- Fast learner
- Hospitality service expertise
- Customer service standards
Timeline
STEM Stockroom Assistant
Olympic College
05.2024 - Current
Fine Dining Bartender
Compere Lapin
10.2022 - 11.2023
Fine Dining Bartender
Hotel Saint Vincent
05.2021 - 04.2023
Bakery Team Member
Whole Foods Market
05.2020 - 05.2021
Bakery Team Member
The Fresh Market
05.2020 - 09.2020
Kitchen Manager
N-Sid-Sen Retreat Center
02.2015 - 05.2019
Associate of Arts - Pre-healthcare
Olympic College
High School Diploma -
Olympia High School
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