Nicoal Krominga
Morongo Valley,CA
Summary
Dedicated Vet Tech with 14 years in animal care, front office, management and Vet assisting. Areas of expertise include companion animal medicine, surgical prep/monitoring and laboratory work. Creative vet tech committed to healing domestic pets of all breeds. Communicates animal health concerns and problems to owners in a clear, professional, and effective way.
Overview
18
18
years of professional experience
Work History
Lead Vet Tech
Sunnymead Veterinary Clinic
06.2022 - 05.2024
- Collaborated with veterinary team members to provide seamless continuity of care for all patients throughout their visits.
- Streamlined inventory management processes to maintain optimal levels of medical supplies and equipment for daily clinic operations.
- Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
- Improved client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
- Assisted veterinarians in emergency situations by providing timely and effective support, ultimately resulting in successful patient outcomes.
- Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
- Coordinated with external laboratories for prompt and accurate diagnostic test results, aiding veterinarians in determining the best course of treatment.
Kennel Tech/Vet Tech/Billing
Sunnymead Veterinary Clinic
08.2011 - 05.2024
- Earned management trust by serving as key holder, responsibly opening and closing store
- Described product to customers and accurately explained details and care of merchandise
- Politely assisted customers in person and via telephone
- Communicated with vendors regarding back order availability, future inventory and special orders
- Provided an elevated customer experience to generate a loyal clientèle
- Bathed, trimmed and provided other grooming services for domestic pets
- Groomed dogs and cats by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers
- Performed routine laboratory and diagnostic tests
- Sterilized instruments and equipment for necessary procedures
- Collected body tissue, feces, blood, urine or other body fluids for examination and analysis
- Operated diagnostic equipment such as radiographic, blood test, and ultrasound equipment
- Inoculated animals against various diseases such as rabies and distemper
- Provided emergency first aid to animals as needed
- Animal CPR certified
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities
- Administered medication, immunizations, and blood plasma to animals with supervision of a Veterinarian
- Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
Practice Manager
Sunnymead Veterinary Clinic
12.2020 - 06.2022
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed close working relationships with front office and back office staff.
Tool Rental/Cashier
The Home Depot
09.2009 - 05.2011
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Described product to customers and accurately explained details and care of merchandise
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Answered product questions with up-to-date knowledge of sales and store promotions
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation
- Directed calls to appropriate individuals and departments
- Helped drive sales goals and achieve monthly quotas
- Operated a POS system to itemize and complete an average of Number customer purchases
- Designed displays to make the store experience interactive, engaging and reassuring.
Pet Groomer/Cashier
PetSmart
07.2006 - 08.2009
- Brushed, bathed and conditioned animals' coats
- Promoted grooming services and products to customers
- Retained customers by calling and sending reminder cards for appointments
- Updated client records and added appointments to company calendar
- Maintained a clean and sanitary work environment at all times
- Advised owners regarding animal care, brushing, and bathing at home
- Delegated tasks to others on the grooming team
- Cleaned and disinfected kennels, equipment and work areas.
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA01.2006
Skills
- Phlebotomy
- Radiography
- Dental cleanings
- Efficient In AviMark
- Abaxis/ Idexx machine
- Venipuncture
- Fecal, urine and blood testing
- Quality control
- Responsible
- Compassionate
- Motivated
- Punctual
- Respectable
Accomplishments
- Implemented trap, neuter and release programs to deal with the local feral cat population.
- Remained on call after hours on 3 days each week.
- Cared for animals pre-surgery, including administering anesthetics.
- Worked with the AviMark program by Henry Schein.
- CPR and First aid certified for animals and humans.
- Fingerprinted by Live scan
- Successfully run a 501(c)3 non-profit animal rescue of 8 years.
Phone Home
9512030432
Phone Cell
9512030432
References
References upon request.
Timeline
Lead Vet Tech
Sunnymead Veterinary Clinic
06.2022 - 05.2024
Practice Manager
Sunnymead Veterinary Clinic
12.2020 - 06.2022
Kennel Tech/Vet Tech/Billing
Sunnymead Veterinary Clinic
08.2011 - 05.2024
Tool Rental/Cashier
The Home Depot
09.2009 - 05.2011
Pet Groomer/Cashier
PetSmart
07.2006 - 08.2009
High School Diploma -
Canyon Springs High School
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