Nikauly Marcano Cintron
Grand Rapids
Summary
Reliable caregiver with a track record of supporting residents through attentive service and effective communication. Committed to maintaining compliance with health regulations while fostering a positive environment for both residents and staff.
Overview
2
2
years of professional experience
Work History
Resident Aide
Rose Garden Assisted Living
Grandville, MI
07.2025 - Current
- Assisted residents with daily living activities, promoting independence and enhancing quality of life.
- Maintained cleanliness and safety in resident areas, ensuring compliance with health regulations.
- Communicated effectively with healthcare staff to report changes in resident conditions.
- Supported recreational activities, fostering social engagement among residents.
- Documented resident care accurately, contributing to personalized care plans.
- Responded promptly to resident needs, demonstrating compassion and attentiveness.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
Assistant Manager
Biggby Coffee
Wyoming, MI
07.2024 - 07.2025
- Assisted in training new staff on operational procedures and customer service standards.
- Managed daily inventory levels to ensure product availability and minimize waste.
- Streamlined order processing workflow to enhance speed and accuracy of service delivery.
- Implemented promotional initiatives, driving customer engagement and increasing sales volume.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Carmen Belen Veiga
Juana Diaz, PR05-2024
Skills
- Compassionate caregiving
- Vital signs monitoring
- Emergency response
- Willingness to learn
- Teamwork
- Attention to detail
- Multitasking
- HIPAA compliance
- Spanish speaking and writing
- Computer Navigation
- Calm under stress
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Resident Aide
Rose Garden Assisted Living
07.2025 - Current
Assistant Manager
Biggby Coffee
07.2024 - 07.2025
High School Diploma -
Carmen Belen Veiga