Nikki MartinezVongchuam
Certified Pharmacy Technician
Corona,CA
Summary
Dedicated and reliable certified pharmacy technician, driven by a passion for patient care and self-development. Excited and ready to apply my educational skills. With years of experience in customer service, resulting in excellent communication skills in dealing with both clients and coworkers. Highly committed and adaptable team player, always ready to lend support where necessary. Self-motivated, active listener, quick learner with exceptional attention to detail and organizational skills.
Overview
19
19
years of professional experience
3
3
Certification
Work History
Extern
Parkview Medical Plaza Pharmacy
08.2024 - 10.2024
- Filled MOT bubble packs
- Filled monthly cycle fills
- Prepare medication orders for patients accurately and efficiently
- Assisted with the Syn Med Robot
- Familiar with Pharmacy inventory control including storing medications properly and pulling expired medications from shelves
- Maintained tidy and organized environment to comply with cleanliness standards.
- Observed packing operations to verify conformance to specifications.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Followed established departmental guidelines and safety procedures.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
Lead Server
Little Buddha Thai Kitchen
08.2019 - 08.2023
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Built and maintained internal and external customer satisfaction
- Assisted supervisors to identify and resolve issues in the restaurant
- Maintained high standards of customer service during high-volume, fast-paced operations
- Mastered point-of-service (POS) computer system for automated order taking
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
- Effectively managed large amounts of incoming calls
- Cleaned machines and appliances used in the kitchen, such as coffee makers, pots, pans, mixers, etc
- Ensured the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware before restocking
- Performed other duties as assigned by a supervisor including sweeping, mopping, removal of garbage, etc
Lead Server
Katsuya by SBE
05.2005 - 11.2015
- Maintained working knowledge of restaurant's policies and procedures
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Built loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Built sustainable relationships of trust through open and interactive communication
- Sanitized work areas, equipment, and utensils
- Served as a team player and communicated frequently with all employees throughout the shift
- Built and maintained internal and external customer satisfaction
- Provided accurate product information
Education
Pharmacy Technician -
American Career College
Ontario, CA10.2024
HI SET Program -
HSE Academy
Ontario, CA12.2023
Skills
- Research abilities
- Verbal and written communication
- Work Planning and Prioritization
- Time Management
- Attention to Detail
- Job and task observation
- Teamwork and Collaboration
- Customer Service
- Fast Learner
- Problem-solving abilities
- Multitasking
- Organized and Efficient
Certification
- CA Licensed Pharmacy Technician (2024)
- National Certified Pharmacy Technician (2024-2026)
- Basic Life Support Certification (BLS)
Languages
Thai
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
" Tell me and I forget. Teach me and I remember. Involve me and I learn."
Benjamin Franklin
Timeline
Extern
Parkview Medical Plaza Pharmacy
08.2024 - 10.2024
Lead Server
Little Buddha Thai Kitchen
08.2019 - 08.2023
Lead Server
Katsuya by SBE
05.2005 - 11.2015
HI SET Program -
HSE Academy
- CA Licensed Pharmacy Technician (2024)
- National Certified Pharmacy Technician (2024-2026)
- Basic Life Support Certification (BLS)
Pharmacy Technician -
American Career College
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