Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikkita Brown

Fort Wayne,IN

Summary

Hardworking team member. Willing to train and learn new things.

Overview

14
14
years of professional experience

Work History

Shipping and Receiving Clerk

Sanko Geosi
03.2025 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.

Team Lead

Hershey
11.2022 - 08.2024
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Assisted in recruitment to build team of top performers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Server

Showgirl 1
11.2021 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Production Worker

Amazon
11.2021 - 04.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.

Travel Agent

American Express
03.2017 - 03.2020
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
  • Updated and maintained customer databases to increase customer retention.
  • Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.

Material Handler

Bosch Automotive
09.2014 - 03.2017
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.

Auditor

Payton’s Northern
07.2012 - 09.2014
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Performed observations and evaluated supporting documents to supplement audit findings.

Team Member

Arby's Restaurant
07.2011 - 07.2012
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma -

Northrop High School
Fort Wayne, IN
07-2012

Skills

  • Equipment Calibration
  • Equipment Operation
  • Machine Operation
  • Manufacturing support
  • Forklift
  • Quality Management
  • Problem-solving
  • Attention to detail
  • Teamwork and collaboration
  • Team supervision
  • People management

Timeline

Shipping and Receiving Clerk

Sanko Geosi
03.2025 - Current

Team Lead

Hershey
11.2022 - 08.2024

Server

Showgirl 1
11.2021 - 01.2024

Production Worker

Amazon
11.2021 - 04.2022

Travel Agent

American Express
03.2017 - 03.2020

Material Handler

Bosch Automotive
09.2014 - 03.2017

Auditor

Payton’s Northern
07.2012 - 09.2014

Team Member

Arby's Restaurant
07.2011 - 07.2012

High School Diploma -

Northrop High School

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Nikkita Brown