Nikkita Oberding
Vancouver,WA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
6
6
years of professional experience
Work History
Remodeling Crew Member
Walmart
Woodland, Washington
03.2024 - 08.2024
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Carry out demolition work, such as tearing down walls, removing fixtures, and hauling away debris.
- Gained independent working skills and guided and mentored less experienced team members.
Ambassador Coordinator
Amazon
Portland, Oregon
10.2020 - 02.2021
- Created materials such as newsletters, brochures, flyers. to promote the ambassador program.
- Assisted with the development of admissions policies and criteria in line with institutional goals.
- Assisted with the recruitment of new ambassadors.
- Facilitated decision-making meetings with admissions committee, presenting candidate files for review.
- Oversaw day-to-day work of classrooms, administrative staff and warehouse personnel to expertly serve needs and meet district and state standards.
Assistant Manager
Camas Hilltop Market
Camas, Washington
06.2018 - 08.2020
- Monitored employee attendance records, timekeeping, and payroll information.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Education
Associate of Applied Science - Human Resources Management
Colorado Technical University
Colorado Springs, CO02-2022
Skills
- Hand tool proficiency
- Training and mentoring
- Customer service
- Employee scheduling
- Time management
- Vendor relationship management
- Staff supervision
Timeline
Remodeling Crew Member
Walmart
03.2024 - 08.2024
Ambassador Coordinator
Amazon
10.2020 - 02.2021
Assistant Manager
Camas Hilltop Market
06.2018 - 08.2020
Associate of Applied Science - Human Resources Management
Colorado Technical University