Summary
Overview
Work History
Education
Skills
Timeline
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Nikkita Tolliver

Jacksonville,FL

Summary

Dynamic and resourceful professional with a strong background in customer service and cash handling with most of my accusations . Proven ability to enhance client satisfaction through effective communication and attention to detail. Recognized for maintaining cleanliness and organization while efficiently managing high-volume tasks. Committed to delivering exceptional service and fostering a positive work environment.

Overview

25
25
years of professional experience

Work History

Hairstylist

Self Employed Services
02.2004 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Counted and documented opening and closing cash amounts daily.

Care Assistant

Sunrise Community
06.2018 - 09.2018
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
  • Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.

Salon Receptionist

Tallahassee Chic Salon
03.2013 - 03.2015
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.
  • Contributed to the salon''s positive reputation by delivering exceptional customer service, resulting in numerous word-of-mouth referrals.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Sortation Associate

Goodwill
01.2005 - 08.2007
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
  • Promoted a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.

Counter Server

Guthrie
08.2003 - 05.2005
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Temp Worker

Fresh From Florida
05.2000 - 07.2000
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Counted and documented opening and closing cash amounts daily.
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.

Education

A.A - Some College

Tallahassee Community College
Tallahassee, FL

Hairstylist -

North Florida Cosmetology
Tallahassee, FL
06.2016

GED -

Lively Technology
Tallahassee, FL
05.2004

Skills

  • Team player
  • Effective communication
  • Excellent work ethics
  • Cash handling
  • Accuracy and efficiency
  • Resourceful
  • Inventory management
  • Sales expertise
  • Quick learner
  • Cleaning and organization
  • Organizational skills
  • Customer service excellence
  • Computer skills
  • Excellent communication
  • Multitasking Abilities
  • Attention to detail
  • Time management
  • Appointment scheduling

Timeline

Care Assistant

Sunrise Community
06.2018 - 09.2018

Salon Receptionist

Tallahassee Chic Salon
03.2013 - 03.2015

Sortation Associate

Goodwill
01.2005 - 08.2007

Hairstylist

Self Employed Services
02.2004 - Current

Counter Server

Guthrie
08.2003 - 05.2005

Temp Worker

Fresh From Florida
05.2000 - 07.2000

A.A - Some College

Tallahassee Community College

Hairstylist -

North Florida Cosmetology

GED -

Lively Technology

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Nikkita Tolliver