Nikko Connors
Loves Park,IL
Summary
Proven transportation professional with a track record of optimizing routes and enhancing customer satisfaction at Sunrise Transportation LLC. Leveraged GPS navigation and strategic planning to improve efficiency, while maintaining a clean driving record and demonstrating exceptional punctuality. Skilled in defensive driving and customer service, consistently ensuring safety and reliability.
Overview
4
4
years of professional experience
Work History
Transportation Driver
Sunrise Transportation LLC
10.2022 - 09.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
- Maintained excellent safety record with strict adherence to company policies and regulations.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
- Continuously updated knowledge of routes, construction zones, detours, or hazardous conditions for optimal travel planning.
- Improved route efficiency by analyzing GPS data and optimizing delivery schedules.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Checked in with dispatch service and updated with current location.
- Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
- Prioritized passenger comfort while operating buses or shuttles by adhering to speed limits and avoiding sudden stopsstarts.
- Collaborated with dispatchers for optimal route planning, ensuring punctual pickups and deliveries.
- Participated in regular safety meetings to stay informed on industry standards, procedures, and regulations.
- Managed accurate logbooks documenting hours of service, mileage, and cargo details in compliance with federal guidelines.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Delivery Driver
Tom & Jerry's
07.2019 - 01.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Improved delivery accuracy by diligently checking orders before departure.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Maintained clean and safe vehicle, contributing to positive image of company.
Education
Basic Studies -
Banning High School
Banning, CA06.2009
Skills
- Defensive Driving
- Fuel Efficiency
- Route Planning
- Transportation Regulations
- Punctuality
- Traffic laws knowledge
- Safe Driving Practices
- GPS Navigation
- Vehicle Maintenance
- Customer Service
- City and non-city driving
- Valid Driver's License
- Problem-Solving
- Accident Prevention
- Punctual and Reliable
- Basic vehicle repairs
- Order picking and processing
- Route Determination
- Route Management
- Time Management
- GPS and route planning
- Clean Driving Record
- Transportation
- Passenger transportation
- Confidentiality understanding
- Safety Management
- Strategic Planning
- Documentation skills
- Safe Driving
- Dependable and Cooperative
- Decision-Making
- Assisting customers
- CB Radio Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Driver
Sunrise Transportation LLC
10.2022 - 09.2023
Delivery Driver
Tom & Jerry's
07.2019 - 01.2020
Basic Studies -
Banning High School
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