Nikko Gabor
Chicago,IL
Summary
Dynamic and results-driven professional with experience at UPS, excelling in package handling and warehouse safety. Proven ability to enhance efficiency through effective sorting techniques and strong team collaboration. Skilled in heavy lifting and adaptable to change, consistently exceeding performance expectations while maintaining a safe and organized work environment.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.
Hardworking Package Handler with more than Number years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.
Overview
17
17
years of professional experience
Work History
Package Handler
UPS
07.2013 - 03.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Cook
Portillo’s
05.2018 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Customer Service
Jewels Osco
01.2015 - 06.2020
- Assisted residents with luggage and groceries, providing exceptional customer service.
- Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Managed concierge team, ensuring consistent delivery of exceptional customer service.
- Enhanced attendee experience by providing exceptional customer service during conventions.
- Provided exceptional customer service, leading to increase in repeat patronage.
- Led cashiers and associates in providing thoughtful customer service.
- Provided exceptional customer service, addressing client queries promptly and efficiently.
- Reduced client complaints by implementing a more effective customer service strategy.
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
Customer Service
AutoZone
06.2010 - 08.2015
- Led cashiers and associates in providing thoughtful customer service.
- Provided excellent customer service, addressing client concerns promptly and efficiently.
- Generated reports and tracked customer service metrics on daily basis.
- Boosted membership retention through attentive customer service and personalized interactions.
- Directed cleaning, restocking, and customer service activities.
- Increased repeat business through exceptional customer service during deliveries.
- Supported professional development of bilingual customer service agents.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service, resolving client issues efficiently and effectively.
- Trained staff on new product features, ensuring knowledgeable customer service.
- Delivered excellent customer service, resulting in increased member retention rates.
Coffee Barista
Starbucks
04.2008 - 11.2010
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
Education
Mather High School
California IL Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
Timeline
Cook
Portillo’s
05.2018 - 08.2022
Customer Service
Jewels Osco
01.2015 - 06.2020
Package Handler
UPS
07.2013 - 03.2025
Customer Service
AutoZone
06.2010 - 08.2015
Coffee Barista
Starbucks
04.2008 - 11.2010
Mather High School